The Best 12 MEDICAL SERVICES near Irvine, CA (Part 3)

Mustafa The check-in process was fast and smooth. We did not have to wait too long for the doctor after being taken to the room. The lady at the reception and the doctor were both very nice, helpful, and informative. The doctor explained the illness thoroughly, including what needed to be done during and after treatment. The treatment was quick, and we received our prescription without any issues. However, the only problem was the male nurse named Guillermo. He did not explain anything and expected us to understand and follow the procedures without guidance. He was extremely rude and even said to my 16-year-old son, “Are you special?”—a degrading comment implying that my son didn’t understand a procedure that had not been explained at all. His behavior was completely unprofessional, rude, and neglectful. He is definitely not suited for his position.

Kimberly Pruitt Dr. Brent Tatomir and Guillermo in the back office were wonderful to me today. I received prompt service, they were attentive to all of my questions and needs, and they were kind and compassionate to me when I was not feeling well. I started my antibiotics and I am on the road to recovery now. Why spend hours in an emergency room being exposed to God knows what when you can be taken care of quickly and get home to rest! I will also not need to worry about huge medical bills coming from the hospital and ALWAYS non-contracted emergency room physician. I highly recommend this urgent care facility.

Nessa By far one of the most gentlest doctors I have came across. She’s really upfront and honest. She makes you feel comfortable about your situation.

L Pulido My doctor took the time to listen to my concerns and thoroughly explained everything very well. I appreciated how she made me feel valued as a patient. Overall, I left feeling confident in the care I received and would highly recommend this practice to others.

Dalton Every time I have come to this location I have been met with professionalism, serious care, and a calm environment. Blood work and other lab capabilities make this place amazing. Last minute appointments that start on time, even better. The medical and administrative staff are fantastic and they have helped me with various issues. If you want availability, professionalism, and great bed side manner from front of the office to the back, look no further.

Jennifer Courtney The front desk staff is consistently friendly and helpful. My physician, Mariam is exceptional. I have known her for 3 years, and she has always been patient, kind and attentive. She listens to my concerns and demonstrates excellent bedside manner. Her genuine care for her patients makes a significant difference, and I never feel like just a number. I am forever grateful for her compassionate approach and dedicated care. Thank you!

Erik Henriquez Ive been visiting Dr. Hakim for years and hes always displayed kindness and patience. His staff are very professional, and I want to give a special thanks to Edith for helping me resolve a particularly scary billing error with an external lab. Id recommend Dr. Hakim to anyone looking for a friendly doctor.

CS International We are so fortunate to have found such wonderful Doctor. Dr. Hakim is an exceptional physician who truly cares about their patients. He takes the time to listen, explain options clearly, and make you feel comfortable and confident in his care. His professionalism, compassion, and expertise are evident in every interaction. I highly recommend Dr. Hakim to anyone looking for a knowledgeable and dedicated healthcare provider. Dr. Hakim goes above and beyond to ensure the best possible outcomes for their patients.

Ingrida Kern Great location, great service and waiting is very reasonable.

D Y Nice place!

Aaron Cathcart I was recently admitted to Kaiser Sand Canyon for numerous serious issues and I couldnt be happier with the care I received. From kitchen staff, cleaning staff. Technicians, Nurses and Doctors they all treated me with respect and made sure I was comfortable at all times. I dont believe that I have ever received better care.

Hany Ibrahim I cannot say enough great things about my experience at Kaiser Permanente Irvine. From the moment I was admitted to the hospital, every detail was handled with precision and care. The attention to detail throughout the entire process—from admission to surgery and post-op care—was simply outstanding. A huge shoutout to Dr. Philip, my surgeon, who not only performed my operation flawlessly but truly saved my life in a timely manner. His expertise, professionalism, and compassion made all the difference. The nursing staff was absolutely phenomenal, providing the highest level of care with incredible attention to detail. Their dedication and kindness made my recovery so much smoother. And I have to say, the internal medicine team after my operation was second to none, ensuring that I was closely monitored and given the best post-op care possible. I am beyond grateful for the exceptional care I received at Kaiser Permanente Irvine. This hospital truly sets the gold standard for patient care. Amazing, amazing, amazing! Thank you all for everything!

Gabriel Rodriguez The lady who worked front desk at 3:55PM 12/17/24 put me on hold for 8 minutes then hung up and I called back and she put me on hold immediately for another 5 minutes. Horrible service.

Parinaz Esteghamat This place is a private office and it supposed to provide convenient care respecting patients time. However, it takes forever to meet the doctor even though the practice is not busy. I wish they could be more prepared and respectful about patients time. I am writing this review while I am still waiting.

John Tian I was billed $100+ for a single myChart message from my provider in response to a question about a prescription refill. Not a request for a refill, just a question on how I could get a refill without getting billed for an office visit. I was stuck with a bill that I had to dispute with Hoag. They didnt even run it through my insurance until after I disputed. Regardless of my arguments, the lack of notes in my medical records indicating any provider time was spent on my refill, or my Hoag Doctors own advice (he told me during my last physical I could request refills via myChart for free), Im left paying this bill and filing grievances with my insurance and CA.

Basith Ahamed Horrible patient service.. I was running late to my appointment, They said they offer a 15 min grace period and I was literally 1 min over from opening the door to talking to the nurse and they won’t see the patient because it’s a min over. Little kindness and courtesy at a pediatric facility would help especially if you’re working in hospital.

Irma Dimas Dr. Kim is the best, whenever we need him his office is always able to accommodate our needs with immediate apts. Office always returns calls, sends orders to pharmacy and referrals to medical group promptly. Thank you Dr. Kim and office staff.

Patricia Liu I am so happy I discovered Dr Kim - I’ve experienced a lot this year and am grateful that Dr Kim and his staff have taken care of me each time!

Joy Loverro Very expert, experienced and friendly practitioners who are bent on relieving pain! They accommodate your schedules and last minute needs like for me because I am frequently out of the country. They always fit me in! Thsnkyou for trying so hard!

Mimi Janice Beware! If you make an appointment to see any doctor for a routine exam-they bill as a hospital visit, with a hospital facility charge to your insurance. For me, with Blue Cross PPO, I had to pay a percentage called a “coinsurance” instead of a copay. Not just that, but also it went to my deductible. This ended up being $387 instead of my usual $30 copay. I believe I should have been told about this when making the appointment and also when checking in. I called to dispute this, but they will not lower the bill.

Veronica Salcedo Very bad service and very unfriendly people... only the lady who did the mammogram was nice..

Maria Place was Super clean and quiet. Office that I visited people were nice and helpful.

Veronica Potter I am extremely disappointed with my experience at Hoag Health Center, Genetic Testing in Irvine. At the time of testing, I was explicitly told that my out-of-pocket cost would not exceed $395. However, I was later shocked to receive a bill for $945—more than double the quoted amount! I reached out to financial services numerous times in an effort to resolve this issue. Despite being assured that my case would be reviewed and researched, no meaningful assistance was provided. Instead, I received a notice threatening collections. When I called again and offered to pay the originally quoted amount of $395, I was informed this was unacceptable. The only concession they made was a mere 10% discount, which hardly addressed the problem. BEWARE if you’re considering Hoag Health Center for genetic testing or any other services. Their lack of transparency and unwillingness to resolve billing disputes is unacceptable. There’s a reason they aren’t ranked #1, and my experience highlights why.

Annie Preston I went to Hoag Health Center in Irvine for their podiatry services. While the doctor I saw was very helpful, the level of customer service and decorum from the office staff left something to be desired. This was pretty disappointing considering Ive had great experiences at other Hoag locations. First of all, it is difficult to get a hold of anyone - I felt like I was always having to chase someone down for basic requests or answers. This included blood work orders, questions about medication side effects, refills, etc. The last straw was today when I reached out inquiring about a refill for a medication and was met with a rude and unhelpful response from one of the staff members. I havent even received any aftercare instructions for when the treatment is complete (Ive had to completely do my own research on this front). I plan to finish out the last bit of treatment I have left, but I will be seeking out other podiatry offices for any future needs after my experience with the Irvine Hoag Health Center admin/nursing staff.