3 /5 Mustafa: The check-in process was fast and smooth. We did not have to wait too long for the doctor after being taken to the room.
The lady at the reception and the doctor were both very nice, helpful, and informative. The doctor explained the illness thoroughly, including what needed to be done during and after treatment.
The treatment was quick, and we received our prescription without any issues.
However, the only problem was the male nurse named Guillermo. He did not explain anything and expected us to understand and follow the procedures without guidance. He was extremely rude and even said to my 16-year-old son, “Are you special?”—a degrading comment implying that my son didn’t understand a procedure that had not been explained at all. His behavior was completely unprofessional, rude, and neglectful. He is definitely not suited for his position.