The Best 18 MEDICAL SERVICES near Santa Ana, CA (Part 2)

Begum V I called a month ago to schedule an appointment for my husband, and they booked it for last Monday. However, we didnt receive any calls or reminders, even though we were told wed get a text message and forms to fill out. After my husband called, there was no response. So he didn’t go! For following Monday he did an online appointment for 3:00 pm, but nothing appeared on his phone. There was no communication from their end. He arrived at the medical exam facility at 2:50 pm, only to find a sign stating they were on lunch and would return at 3:40 pm. This experience was incredibly frustrating, and it seems like a lack of professionalism on their part. We value our time and are considering changing our primary care doctor immediately.

Julie Metzger This Dr. was assigned to me due to location by my new company. I went to renew my sleep medication and the office was difficult to find from Google Maps. Lobby was empty and after checking in I waited over 30 minutes to see the nurse. After vitals and questions, I waited another 20 minutes to see a different nurse. She said they should be able to order the Rx and sent me back to the waiting room. Another 20 minutes they said the website was having issues so they would call me and let me know the outcome. I specifically asked if I needed to pay my co-pay and they said no. Later that afternoon, they called and said the Rx I wanted wasnt covered by insurance but they could prescribe a different medication. I agreed and gave them my pharmacy info. I never heard back from the Dr. or the pharmacy. I wasnt going to write a review but then I received a bill today for a $40 co-pay. Worst medical office Ive ever dealt with.

Sylvia Alarcon I’ve been coming for many years, 20+, and though very busy, some parking full, we have to be conscious of the quality of service. People get desperate of wait time and only like to see one Dr. usually being Padilla . But they all are excellent providers, that’s why they work together, brainstorming patients. wellbeing. Life has changed many things and we have to adapt, comply , respect each other. Remember they are human beings also and are going through life with us. Thank you Clínica Buena Salud.

Delfina Munoz My family and Myself have been coming here for over 10 years now and theyre the best.! Wait time is not as bad as it used to be and even then it was still worth the wait. Staff is great and Doctors are wonderful, very caring and comprehensive. I love my Doctor.. shes awesome.!

Laura Espinosa I’ve been seeing Dr. Carbayo and his staff for 13 years. They’ve always helped me get specialist and referrals any time needed. Dr. Carbayo is friendly and explains everything in detail. They make me feel like family, Thank you all

Hank DO NOT GO here to get I-693 form. They DID NOT sign my I-693 correctly and their mistake that cost me to wait more than a year and half and pay another a lot of money and time. They insisted saying that they signed but USCIS document says THEY DID NOT SIGN THE FORM! Official document they give you MUST SIGN by doctor but they did not and screwed my case. Everyone in my range get accepted but i did not on time because of their mistake. If you do not know how to operate a business DO NOT DO THIS JOB because the job you doing might be so important for someone who visits your office to get official medical forms.

M Gonzalez The receptionist who answered my call was rude and dismissive. I was trying to make an initial appointment as a new patient but immediately changed my mind. Why work in healthcare industry with a nasty attitude.

J.Landa13! So my mom made it to Drs Medina office before they close on Friday 10-15. After driving from Tj Mx on the road for 10 hrs, was told he was gone. Then comes out another lady/patient at that same moment n my mom decided to ask her if Dr was still there turns out he was. It’s really disappointing that knowing your Dr is there you being 1 of his patient driving that distance to say no/refuse you. WTH!!!

Sofia Mata Long wait time! Reception not doing her job! And with a attitude had me waiting for more than 59 min!

Abigail Reyes Its true that they never have appointments available here even if you tell them your children are sick. My son has autism and they never told me anything, I told the pediatricians that something was wrong. And they said it was normal and everything was normal for them until a specific pediatrician, Doctor Jacob, told me that he had autism and gave me all the information to help my son get a diagnosis.

Chino Regio I had an phone appointment today 1/4/2025 at 2:20 pm they said be ready 20 minutes before or after that time so I stop working from 2-3 pm no call at all so I went back to work at 3 At 3:15 they called but I couldnt answer (I was working) I call back a minute later but the line doesnt accepts calls Now I have to make another appointment (I was waiting for this one like a month) The problem is that I was taking a medication for 2 years prescribed by different doctor with no side effects They gave supposably the same medication it affected my sleep so I stopped taking it now my sleep is normal but my ill is worse than ever I dont know what to do wait another month to get a simple answer? to take the medication or get new one? Is it that hard? I think this can be solve in less than 5 minutes They have the worst customer service Oh and they texted me the day before to remind me to be ready for the appointment

Nancy Neri The OBGYN Department On Main St are careing, Dr.Sztraicher is the best and goes above and beyond her call of duty and M.A. Valles has professionalism they have addressed all my needs, and they really do care about you, i had my skepticism about this facility, but it has come a long way. I hope they keep at it and keep the professionalism up. Were very happy, The only notch I do have on this department is that they do take a little long, thats all, other than that, We are pleased with our service

Frank Nuncio Has surgery a year and half, with a bad experience. This time, thre emergency room was great. But my two days in room 425 was great. My nurses and their assistant treated me with such caring care. Have hear nurses referred as angels, the one that took care were just that. Please thank them for me.

Phuong Phan My dad’s recent stay at Garden Grove Hospital was a positive experience. The entire staff was incredibly caring and attentive, making him feel comfortable and healing throughout his treatment. His nurses Kathy and Helena were so kind and supportive, always checking on him and making sure he was comfortable. Thank you to everyone.

Gabriel Pietro I recently visited this office and I can honestly say don’t judge a book by its cover! I’ve never in my life have left smiling leaving a doctors office. I’m not exaggerating when I say I hate going to the doctors. The staff there was super kind and very thorough . Donna the nurse practitioner took her time with me and explained what I needed and Adriana was very sweet and calming especially when taking my blood. The wait was worth it, you can’t rush greatness. I am truly grateful for them , thank you so much for taking such good care of me. I’ll be coming back and referring my family and friends to you guys!!

Elvis Reyes The clinic is call Celebrating life Community Love this place. The hold place is remodel very nice and the staff are good.

Dylan Thompson I recently tried to switch my doctor to Dr Sanchez Anaya. I had a routine physical done. Unfortunately, I never got a call back when my labs were finished. When I tried to call to get feedback on my results, they said they would call me back and never did. They never even called to tell me the doctor was too busy nor to schedule an appointment. When I called again later, another office worker said I had to come in without an appointment to hear from the doctor. A third time, they said they would call me back, but never did. I got fed up with being ignored, so I had to drive in to get copies of my medical paperwork. The office staff is incompetent.

Miller Jackson Dr Sanchez and his staff are an amazing team that have helped me specifically with my diabetes management and improved My overall health drastically through his approaches in modern medicine. Probably the best doctor Ive ever seen I am truly grateful for all his efforts and his wonderful and friendly staff would recommend to any friends and family.

BiryuTheFox Helpful and treated well. Witnessed staff being more than reasonable with unreasonable patients. I feel like a lot of the negative reviews are from people who didnt like that they werent treated like delicate little angels by people who had to juggle them and people suffering from active emergencies. Theyve been good to me for my false alarm heart attack and tended to my childrens emergency illness and injury needs.

Shawn Maghzi Avoid if possible. My wife was rear-ended and ended up here with our kids. When I arrived they made me fill out paperwork before I could go back and see them, then in once I did they still didnt let me go be with my family in need.

Micaela Zamora Recently visited Dr. Molina for some hormonal issues. Was really nervous visiting for the first time. Speaking with Dr.Molina made me feel a lot better and assured me with time I would be feeling a lot better. Thanks to Dr.Molina I am feeling more positive about my situation.

Maribel Ortega it never fails, i’ve been trying to make an appointment for my husband and no luck .. the reception girl has such a bad attitude, that’s why i changed my primary, gonna have to do the same for my husband now.

L Health For me to walk away from my incredible and caring doctor here (Dr. Tantamjarik) after about 8 years as his patient indicates just how atrocious and irresponsible some if not all the front desk staff is here. Just before I left the staff had not only totally stopped answering calls but they also completely ignored my messages which appears to be a theme here. I don’t mean they were delayed in responding by a week or two they just *never* responded. It didn’t matter if I left messages with my name and phone number. It eventually got to the point where we would’ve been forced to drive about 25 minutes one way to talk to the staff in person (which we’d done occasionally but never at this level) just to ask a question or schedule an appointment. That’s not sustainable. Don’t enroll here unless you’re willing to drop in if you need care and/or don’t need frequent care. I didn’t want to write this review but the staff has got to improve. They only started getting bad this year and used to be ok. I’m really not sure why the staff is allowed to behave this way because I truly believe this problem is fixable. The horrible staff could negatively impact patient care as they have in my case since it’s not easy to start over after 8 years. I won’t be surprised if their reckless disregard for patients results in a patient being harmed or killed one day so how they’re acting is serious. What bothers me more is other reviewers saying they see the front desk staff wasting time and being malicious. I still haven’t found a doctor nearly as wonderful as the doctor I had here and because of that I’m not as on top of my care as I usually am and delay or even don’t pursue care I need because I don’t feel comfortable with or like the new doctors and get exhausted finding a good one. I’m sad I had to leave but I needed a front desk staff that can communicate well in a timely manner and knew my health was at stake here. I can only hope the staff here is put in the shoes of all the patients who have left because of them and understand how it feels to be neglected when you need help. I usually had to deal with Liliana (Lily) who another patient mentioned and if you’re not patient ask to speak to someone else. She’s like talking to a broken record and can’t answer simple questions. She once asked me over and over again (at least 8 times) what my birthday was then she’d repeat it back to me.. nothing else. I finally just hung up. It was so bizarre I wondered if she was messing with me. I find it interesting how I couldn’t get a call back for important things but the moment I left a voicemail saying I’m switching doctors she called right away. I really hope she’s retrained.

David Terrible staff. For my first two visits in this office things went fairly smoothly. After that it became a complete mess. I wouldnt put the blame on the doctors as they were solid in their procedures and I felt well informed. The front office staff is horrible. I had some issues with my insurance and asked them for advice, Im not exactly an expert on how insurance groups, policies etc., work, and they were visibly bothered by my asking. Little to no help at all. Spent hours on the phone trying to sort out my issue and once I had, their system wouldnt update so they wouldnt see me. On another day, I was trying to get in contact with them so I called time and time again and they simply wouldnt answer. Since the office is so close to my home I decided to drive over to setup and appointment and when I walk in what do I see? One of the receptionist is SLEEEPPIINNGGG. I make a call while in the office and to my surprise no phone is ringing. THEY MUTED THE PHONE. The only indication a call is coming in is a flashing light. People take days off of work to go to the doctor and deal with their medical concerns. The staff doesnt care and its disgusting. Get a different job, the health care industry is not for you.

Jamie Rose In 2014, I quit smoking. 3 months after quitting, I started to have difficulty breathing and felt like I was breathing razor blades. I came here, and they got me right in and gave me a breathing treatment. The guy nurse was so nice. He was so kind and respectful. They had asked me multiple questions to find out how it started, and I had let them know I just quit smoking a few months prior. I didnt have insurance at the time, I was taking care of my grandparents there in Orange. The meds were around 300 dollars. When I got the bill for the hospital treatment, it was completely paid for. My experience here was amazing. Its been 10 years, and I never smoked again.

Azucena Soria I recommended it they actually help me out with my problems not even saint joseph hospital couldn’t help me . Dr Hashemi , Ibish, and the nurses where great . Thank you all the staff . And also the social worker

Shayan Dilshad I go here for my appointments. I recommend Roger Ngaha. He listens to what I say. He’s not those dirty pill mill psychiatrist who throws many combinations of addicting medications at you. He listens and actually takes the time to see what my issues are. He always willing to speak to me. Never pushes me to do something I am not 100% comfortable with. Sometimes with my voice it can be hard to understand me but he’s a great listener. I have no idea why these people gave him bad reviews. He’s a really nice guy, he’s pleasant to talk to. Very well mannered individual.

sean riley This place is terrible dont chose the. As your provider they cancel your appointment and tell you your 2 months out. Run from this group

Alyssa Rogers Very nice staff and doctor; however, the doctor doesn’t have any sanitary skills. I felt gross leaving my appointment. Anyways, I’ve been trying to get my prescription filled for the last few weeks (which should have been an automatic fill) and cant get a hold of anyone. I would sit on the call for over 30 minutes every time I called. I don’t recommend.

Calvin Bryne I had a terrible time with this office. I waited for roughly an hour to see the doctor. When I was finally able to meet with him, he had two other people in the room--one to take notes and another "trainee." He proceeded to handle our interaction entirely unprofessionally and in a manner that made clear to me that he lacked both an understanding of my medical issue and basic human empathy. He then shipped me out to a different office for bloodwork and said that he would refill a basic, recurring prescription. He never filled the prescription. I have called his office repeatedly, and have been told that he "will do it today" twice. I have now given up entirely. At the end of the day, this was a huge, upsetting hassle that provided me with no medical treatment. I would avoid this office at all costs.

Whitney Elizabeth Miranda This hospital saved my life I was dying I needed emergency surgery and they took care of me two nights in hospital, after surgery. The doctor was great and nurses were very nice and always came for me when I called or when I was due for medication. The emergency room wasn’t bad but I did notice some weird attitude from one nurse and I noticed other reviews said similar. Luckily my mom and husband were there to help doctors navigate what was wrong with me which was unknown at first..

Sofia Avila My experience at South Coast Global Medical(Emergency) was deeply disappointing and disgraceful. I came in during a medical crisis, expecting compassionate and professional care but what i received instead was none of that at all. I was met with dismissiveness, neglect, and lack of concern for my well being. I was experiencing physical pain and panic symptoms which I made clear to the “nurse” at front. The nurse was not acting professional at all, I noticed a doctor walk in to work and he gave me a condescending look. Thats when I knew i definitely didn’t want to stay in an unsupportive environment in my condition and I left. I got better care somewhere else. I plan to report this place to the county as this was quite unacceptable.

Rene Cobian No STARS!!! Go somewhere else, they will give you the runaround until you give up. I filed a grievance against them and it only took 6 months to get assigned to someone. This place is TRASH!!!! I would of given it no stars but not an option to continue with this review.

Denise The Dr has a plaque at the entrance we have. been patients here for 17 yrs never once seen him here physically at the office in Santa Ana. It had always been a provider for the time being they change constantly. They see kids and adults now. Waiting room is a mix of people the wait time is ridiculous. We had an appointment at 10 arrived at 9:50 .. its 11:30 we are still waiting for the dr ..

Chris Stevens Where do i start. I went for flu symptoms, chest pain, and high fever. After initial consultation, they never checked my temperature, my oxygen levels, or EKG. They put me in a closet with a bed. The room didnt even have a trashcan. In the 7 hours i was there, everyone before and after me were put in a room with monitors, TV, etc. When i asked for some water, the nurse walked in the bathroom and gave me sink water, in what appeared to be a sample cup. In 7 hours i saw the doctor for 2 minutes. Dirt on the equipment in my closet room. Most of staff of rude. Not sure how it could be any worse.

Solccnye George I came in this hospital about 3 days ago I see a homeless girl just walk in the hospital without checking in. She takes off her shoes and puts her dirty feet on the chair and covers her head with a dirty brown blanket and starts talking on the phone and texting up under that blanket she is not a patient she just comes to sleep. I will never go back to this hospital ever again.