Sano Medical Center - Santa Ana (CA)

5 /5 Gabriel Pietro: I recently visited this office and I can honestly say don’t judge a book by its cover! I’ve never in my life have left smiling leaving a doctors office. I’m not exaggerating when I say I hate going to the doctors. The staff there was super kind and very thorough . Donna the nurse practitioner took her time with me and explained what I needed and Adriana was very sweet and calming especially when taking my blood. The wait was worth it, you can’t rush greatness. I am truly grateful for them , thank you so much for taking such good care of me. I’ll be coming back and referring my family and friends to you guys!!

5 /5 Elvis Reyes: The clinic is call Celebrating life Community Love this place. The hold place is remodel very nice and the staff are good.

1 /5 Maria Vargas: My kids have been patients of this clinic for 9 years it’s sad to see that most of the old crew is no longer there the only good employee there is Paty which we thank so kindly for taking care of us for so long. The receptionist Genesis is Rude and short and doesn’t care about any of the patients she treats people as though she is doing them a favor for having them there. Dr. Donna was good in the old years but now lacks the enthusiasm to try to help her patients out. Dr Stirbl is said to be the PCP at this location but in 9+ years we never saw him. I received the worst experience from the receptionist and also “manager” Genesis today, they want to force us to take my daughter to a dr that doesn’t even have any appointments available for 2 weeks and would not send an authorization over to Choc as the E.R. Had originally requested. She would not let me speak and would not let me talk to any one else saying she was the manager and the only person I could talk to. I have been wanting to change my kids Dr. office for a while now but didn’t want to leave their original medical office, everything is just familiar there but thanks to today’s special treatment you guys lost 2 patients. Thank you Genesis.

1 /5 Annabel Aleman: If I could give Zero stars to this place I would, Lets start off with receptionist. Really rude and not even professional. Called to request medical records and I get told that medical records from 2 years have been moved to storage.... OK and want to charge ridiculous amount of money for YOUR medical records! COME ON!!! I think thats how this place is still running because of the high amount of money for medical records. Im sorry but this place should close. Not to mention that my husband or me asked which lab they used to send out the specimens and NOT even that they could tell us.

1 /5 Lourdes Chavez: The waiting room and the entrance to the office are very dirty, there are mosquitoes and a lot of dust everywhere.