Garden Grove Hospital and Medical Center - Garden Grove (CA)

4 /5 Frank Nuncio: Has surgery a year and half, with a bad experience. This time, thre emergency room was great. But my two days in room 425 was great. My nurses and their assistant treated me with such caring care. Have hear nurses referred as angels, the one that took care were just that. Please thank them for me.

5 /5 Phuong Phan: My dad’s recent stay at Garden Grove Hospital was a positive experience. The entire staff was incredibly caring and attentive, making him feel comfortable and healing throughout his treatment. His nurses Kathy and Helena were so kind and supportive, always checking on him and making sure he was comfortable. Thank you to everyone.

1 /5 Christie Nguyen: I had a very disappointing experience at Garden Grove Hospital and Medical Center’s ER on 3/5/2025 at 11:00 AM. After going through the security door, the nurse at the front who took my mother’s information—height, weight, symptoms, blood pressure, etc.—was extremely rude and unprofessional. While I didn’t catch their name, I believe the hospital can check the records to see who was on duty at that time. When she asked how strong the Tylenol my mom took was, I didn’t know, so I turned to ask my mom. At that moment, my mom was in pain from her stomach hurting and said she didn’t remember. Instead of being patient, the nurse gave us attitude and loudly demanded, ‘How many pills? One or two?’ in an aggressive tone. Later, she asked if my mom had high cholesterol or high blood pressure. I answered yes and even offered to show her my mom’s medication for reference. Instead of acknowledging my effort to provide accurate information, she loudly interrupted and emphasized, ‘I asked you, does your mom have high cholesterol or pressure?’ Her tone was condescending and completely unnecessary. Patients and their families come to the ER in stressful situations, and the least they deserve is basic kindness and respect. This type of behavior is unacceptable in a healthcare setting, and I hope the hospital takes action to address staff professionalism. No patient should be treated with such rudeness, especially when they are already in pain and seeking care.

3 /5 thalia kempis: Doctor Jennifer L. Stever was my ER doctor and I came in for a cyst , she looked at it and didn’t touch it much but she was looking for the head of the cyst but said they’re wasn’t much to do and didn’t want to poke around . She then suggested surgery but didn’t give any info on it and I felt as if I was rushed to be discharged . I left with a prescription of antibiotics and was told to come back if it gets worse . On my way out it felt like she just didn’t want to start her day by lancing a cyst I came in on 7am. When I got home and checked the area you could see the cyst . It definitely didn’t feel like I got a good consult of my possible surgery more shooed off until it got worse.

2 /5 Moon Shadow: The whole stuff is poor , im not even exaggerating. This Japanese lady, I dont know who she thinks she is.But when youre working in an emergency room you have to try to make people feel little respected and cared for especially if they were in pain and not talk to them nasty poor demeanor like she cant handle them, too much for her to deal with, or like numbers or she doesnt like what shes doing. While she was smiling towards her other co-workers, chatting with them and smiling