KPC Healthcare Inc. - Santa Ana (CA)

1 /5 Jhen Paras: Billing Department is unreachable. Stay away from these organization

2 /5 Lisle Emerson: My sister was transfered to another kpc with a crushed tibia and ankle and it has been 4 days and they still havent operated. We are upset that they transferred her to a trauma center over 60 miles from the hospital she as originally at but she still hasnt had surgery. The food is terrible we are having to bring her food. And they will not allow younger family to visit.

1 /5 Nancy: Report KPC to CFPB. After several attempts of asking for my itemized bill (over a course of a year) through Daisy Soto who played multiple games like asking me to fill out forms, provide my ID, they sold “my” debt to PMS. PMS finally provided my itemized bill, only for me to discover that they inflated their costs based on the NRV I downloaded from their website. In addition, they also added on additional services and items that were never rendered. And in regards of my visit, it was traumatizing. I came to the hospital incapable of moving and had vomit all over my face and chest area. After staying three for days, they left the vomit and urine untouched. There were also inmates and transients there who were being mistreated by staff. I cried every night when I was there since patients were screaming all through the night. The worst part is that there are so many people who aren’t aware of their fraudulent practices, adding onto their already precarious financial situation. How unfortunate for this institution to provide subpar care yet still have the audacity to take advantage of people in vulnerable positions…

1 /5 Jovani Laurian: Trying to charge me 4392.74 and add a interest of 10% to by bill for refusing to pay for something that they didn’t do for me. Have tried resolving this issue and they keep implying and no one seems to be answering anytime I call. Don’t waste your time and don’t come here! They sold my debt to someone else to try to “claim it” back. Will be pursuing a lawsuit with them if they don’t resolve this matter.

1 /5 KK6SPM: We got a phantom bill from this hospital for $5642.78 just for TWO injections (antibiotic + pain relief) after visiting Emergency and nothing else. We arrived in our own car and didnt occupy any hospital room and didnt stay overnight. They are refusing to provide an itemized(summary) bill. Stay away from this place unless you like to get phantom bills. DONT pay for non-itemized bills. DONT pay bills which have no detailed summary. Always DEMANDING to provide you itemized bills for FREE. They can ask you to go to some website to make a request there. Dont do this. They are obliged by the law of the US to provide you an itemized bill for free by your first request. Be aware.