Elizabeth Villa The lady doing my nails, was working rushed which is understandable since it’s the day before new year’s eve however, she was using a nail to take off my acrylic very aggressively. I told her it was hurting, she apologized then proceeded to yank the nail off. She tried covering my nail and stop me from looking but when I pulled my hand away I noticed I was bleeding a lot. I told her I no longer wanted to do my set and she proceeded to say it will be fine and she was going to put the glue to stop the bleeding then we can proceed. At this point, my actual nail was clearly ripped off and if she put glue and proceeded to work on it, it would become infected. I told her no thank you and continued pulling my arm towards her so she can put the glue. I had to pull back and I told her I no longer wanted the service. I was walking away, said she wouldn’t charge me for removal which was the least she could do. I felt awful because 1) it hurt, 2)ruined my NYE nail set. I didn’t make a scene at the shop but i’m really upset with how rushed she was trying to work.
1 /5
A Friendly, fast and great prices! Definitely making this my go to spot.
12-31-19
Adding to my review from last month.
Changing from a 4 star to a 3 star.
I was hurt on my finger it took two weeks to go back and try again w a different person. Nails turned out great. Took alot longer then Ive ever waited there before. Three different people worked on taking my acrylics off. My regular nail polish turned out so pretty but sadly they only lasted a day.
Thats not what bothered me tho. What bothered me is that out of all the times Ive been here I was asked to pay ahead before the service was done. I was confused it was a first for me but I just assumed maybe something had happened to them to make their clients pay in advance. Idk. I didnt ask. I went ahead and payed and tipped like always. Im just confused about it tho. I thought it was illegal to ask to pay for a service in advance before the job has been performed. If anyone has a recommendation on where I can go to get great service for returning friendly customers Id greatly appreciate it.
3 /5
Robyn Rasp Did a great job! Fast and friendly, great service!!
5 /5