1 /5 Elizabeth Villa: The lady doing my nails, was working rushed which is understandable since it’s the day before new year’s eve however, she was using a nail to take off my acrylic very aggressively. I told her it was hurting, she apologized then proceeded to yank the nail off. She tried covering my nail and stop me from looking but when I pulled my hand away I noticed I was bleeding a lot. I told her I no longer wanted to do my set and she proceeded to say it will be fine and she was going to put the glue to stop the bleeding then we can proceed. At this point, my actual nail was clearly ripped off and if she put glue and proceeded to work on it, it would become infected. I told her no thank you and continued pulling my arm towards her so she can put the glue. I had to pull back and I told her I no longer wanted the service. I was walking away, said she wouldn’t charge me for removal which was the least she could do. I felt awful because 1) it hurt, 2)ruined my NYE nail set. I didn’t make a scene at the shop but i’m really upset with how rushed she was trying to work.
