1 /5 Frank Perez: I tried to make a vaccine appointment over the phone for my parents who are eligible, a lady named Jessica was really rude, she told me I couldn’t make an appointment cuz my parents have Kaiser. I know a lot of people that have Kaiser & got their vaccine at Valley Health. Because of the way Santa Clara County is distributing the vaccine Kaiser has not received very many doses.
I made my parents an appointment on the website, they got their vaccine with no questions asked. The county needs to get their sh*t together. Jessica shouldn’t be answering the phone.