TaJa M I’ve been a loyal client at this salon for over two years, but after my most recent visit on New Year’s, I’ll never be returning. I came in specifically for a pedicure, but out of sheer greed, the staff coaxed me into getting a full set with a nail tech I’d never worked with before. Against my better judgment, I agreed—and it was a decision I deeply regret.
The nails are absolutely atrocious. They’re lumpy, misshapen, and filed completely wrong. On top of that, they started lifting after just three days! It’s clear this nail tech had no business working on anyone’s nails, let alone mine. I can’t believe the salon thought it was acceptable to provide this kind of service.
To make matters worse, when I voiced my concerns during the appointment, they completely brushed me off. I refuse to let them touch my hands again—not to fix, redo, or even remove this mess.
The greed and disregard for quality or customer satisfaction are appalling. What was supposed to be a relaxing New Year’s appointment turned into a nightmare. If you care about your nails, your time, and your money, I strongly recommend going elsewhere. This salon has lost a loyal client for good.
1 /5
Lisa Russ I love this place. In addition to all the regular great features (excellent massage chairs, super lovely staff, very good quality manis and pedis), I got some excellent help with an ingrown toenail. These women know their stuff.
Location is also so nice! Easy to get coffee lunch etc. and they accommodate friend groups really well.
They have gotten me into the habit of having my nails and toes top notch.
5 /5
Katniss Meowskewitz I typically don’t write negative reviews because who knows maybe someone is having a bad day, but this place was possibly the worse nail experience I’ve had. I came in to get my acrylics off and get a manicure. They left powder on my fingers and nails, they put on the polish coats uneven, the second lady working on me (the first left to work on someone else) just blatantly put nail polish over this big piece of lint that was very visible and didn’t attempt to fix it until I asked her too. There were multiple pieces of cuticle not fully taken off, just there like a hang nail (and they came from them cutting they weren’t there previously). When I pointed some out I was told “that’s powder not skin” as if that was ok. The powder should have been fully removed from my hands yes? When fixing something else she clearly left a large dent in the polish with her tool but once again didn’t move to fix it until I asked her to. I was told my nails were dry when they weren’t, and one of my nails *still* has a dent. By that point I just wanted to get out of there so I didn’t point it out. You can see there is nail polish on my actual finger, powder places, the paint isn’t even around the finger and the edges. And the massage lasted 22 seconds (I counted on the second hand). First time here because my usual place was busy. I won’t be back and I can’t recommend it.
1 /5