Orange County Global Medical Center - Santa Ana (CA)

1 /5 Ralph Solis: Avoid this ER at all cost! Wife was brought here due to paramedics thinking she was having a stroke. The nurses were too busy flirting with the paramedics to administer any aid to my wife. My wife was fine and transported back to our primary hospital for overnight observation. I usually give nurses the benefit of the doubt because of what they do, in general,. However, this was completely unacceptable behavior from both the nurses as well as the paramedics that seem to just be hanging out here.

1 /5 Patricia Mendez: Recovery was awful, room was hot no ventilation whats so ever. I kept opening the door, and nurses kept closing it. Was in a stuffy room with no hot water for 3 days. The toilet was leaking and would get backed up with soap I believe. On top of the the charge nurse SHERRI was rude. I was told my daughter (15) was able to stay with me when i registered and did the maternity tour(i asked). When asked around 5 if someone was staying i said yes my daughter, 20 min before visiting hours was over, nurse came and asked again and again said my daughter. Then I was informed that she wasnt allowed due to age. She went to talk to the charge nurse SHERRI which then came in with an attitude saying she couldnt stay and she has been working there 12+ yr and never heard if such thing. At this point I am mad and telling her that is what I was i formed and if they would of told me sooner I would of made other arrangements to have someone else stay with me. But since she was on a power trip told me my daughter had to leave since visiting hrs was almost over, and I had to spend the 1st night alone. Charge nurse sherri needs bedside manners courses, I understand they must deal with this a lot, but we are all different people and should be treated with respect. She had come in already heated and started berating me instead of talking to me. I WOULD NOT RECOMMEND THIS HOSPITAL. My last time there was 2010 and loved it, but after this experience, I can see why the rating went down.

5 /5 Heydi Rivas: I brought my dad for an emergency heart surgery. Is my first time at this place and it has been a good experience. Im thankful to God for saving my dads life and to Orange County Global Medical Center for providing the immediate care. The staff was attentive, caring, and respectful. At all times they showed that they care and Im thankful for that!!

3 /5 Coco Ramirez: OCGM was not great. We had a handful of doctors that we loved (Dr. Ha, Dr.Sui, Dr.Singh, Dr. Ibish, Dr. Hirota and PA-Tera) they were all so great, Nursing staff on the hand helps a lot of help I had only 2 nurse out of a month and a week stay that I would very let care my step dad or anyone (Martha, Shana, Miriam, Abbi and Danny 4th floor) - (Brittney, Marlene, Saidd and June from ICU). RT( Brenda) The housing keeping staff and kitchen staff were so sweet and helpful. The facility as a whole was poor quality and didn’t provided great care. There were time that we need help and couldn’t find anyone. We were in the dark most of the time when it came to treatment plans. We were happy to leave the facility.

5 /5 Elizabeth Ganshirt: My father had a massive stroke and was transported to this hospital. In reality, there was nothing any medical professionals could do to save him. But the ICU nurses and doctors ran tests and monitored him tirelessly. They also performed countless small tasks to keep him as comfortable as possible while he was in a medically induced coma. They were all so kind to my large family as we gathered to visit the man we loved before he eventually passed away. I felt that Chris and Megan and the other nurses were careful to maintain my fathers dignity. And I appreciated the candor of a neurosurgery physicians assistant named Jane. I was also grateful for the palliative care/hospice team. They had a plan in place to provide hospice services in the ICU so we didnt need to arrange a transfer. Thank you for caring for my father with such respect and dedication.