Dignity Health Lassen Medical Clinic - Red Bluff - Red Bluff (CA)

1 /5 Tony Bennett: Lassen medical or Dignity Health has become a joke. Their doctors rotate like the seasons and seem to be getting worse, if thats possible. Ive been a patient there around 20 years. Every time a new doctor comes in you have to start from scratch. Each worse then the prior one. This doctor, now my ex doctor, (I wouldnt post the name but shes been here about 2-3 months) did not take the time to even listen to my medical background. She was rude and acted like she knew my medical history, which she didnt. Nor did she want to hear it. The sad thing is we as patients are stuck and few choices. Its sad to see the medical profession drop so far down. My recommendation is find a doctor in Redding or Chico. I know its a drive but I honestly think youll get much better care. There are a few good doctors/PA but good luck getting into see one.

1 /5 Mimi Ramsey: Things were great until out Dr went somewhere else. So we got a new Doctor’s. Well my husband ended up with a completely different doctor. We live 35 miles away. We would get different schedules when we got the new Drs. The cost in gas was crazy. We asked to have the same person. It took like 3 months. My husband Dr said yes it would be no problem to have us both at the place/Dr. well when it came down to it, they first agree we could do it. But I had to change insurance and I got my insurance cards late. So they said we couldn’t have the same Dr. Then it change again, we are supposed to get the new Dr coming in. I thought it would have been easy to have the same Dr since we are so far away. My husband has appt on a different day. This so crazy. If you have family good luck keeping the same Dr. we are really upset with what is going on here.

1 /5 Jenna Nichol-Fitzgerald: My daughters former pediatrician was at Lassen, and we sincerely enjoyed every experience with her. I felt heard and respected every time. BUT to get an appointment was always 8+ weeks out, so if you have a sick kiddo you are seeing whatever provider is on-call. The last time I called to get my daughter checked for a diaper rash and I wanted a follow up on an ear infection that had to be treated at another urgent care (because we couldnt get into Lassen the day her ear drum ruptured)-- they refused to see her since I had it initially treated by another provider. They said she could only be seen for the rash since it hadnt been treated somewhere else. I asked, "they really cant just check her ears if we are already in there?", the receptionist responded, "well you said she has a rash, so we are only calling someone in the rash". I asked again, "the provider really cant take the additional minute to check that her ear is healing properly?" she said "No." Reluctantly, I still scheduled the appointment for the end of that day, then 20 minutes later they call and say they need to change the appointment to in a half hour or they cant see her that day. I just cancelled and will never be back. Either their receptionists are incompetent, or they sincerely dont want to see their patients.

1 /5 Dalene Pena: I am very disappointed in Lassen medical. The P.A Katherine chensey was very disrespectful to me and made me feel self conscious. Because of my weight and about my ability to pay my bill for them. I am very seriously thinking I need to find a new doctor if this is how they treat their patients. Katherine may be P.A. she has no right to treat me like Im less than a human being.

1 /5 Erika Busseau: Went to Urgent Care 2:40 in the afternoon. 2 person in the waiting room. I’m in extreme pain but they can’t see me because they’re full. !! What a bunch of useless crap