Redding Rancheria Trinity Health Center - Weaverville (CA)

5 /5 Nome: All the staff (receptionists, nurses, doctors, dentists, etc) are extremely kind. The lobby is very roomy, with a fireplace, a couple TVs, magazines, and coffee and water machines next to the sink. Theres wifi, and country music is playing constantly. The gym and pool are even free for members.

1 /5 J Con: This is only a clinic. No ER services. There are only mid-level providers here, no real doctors. They have misdiagnosed my grandmother 3 times this year so far, wouldnt happen with real doctors. They sat me in a room with her when they knew she had covid and didnt warn me. Very unprofessional, but it is pretty, guess thats all they shoot for.

2 /5 S Ann: This review is ONLY on psychiatrist Townsends care and not the rest of the Health center. Ive never had these kinds of problems with any other department and have instead been quite happy with the care recieved. However, for the third time Lacey Townsend has canceled her appointment with me that was schedule over a month out less than two hours before the scheduled appointment. Plans rescheduled, time taken off work, daycare arranged, and canceled. Again. We still have yet to complete the intake paperwork and Ive been going to see her for the last 9 months. When asked if theres anything else available sooner than one month out, Im told no shes overbooked. When asked if they have another provider available on a more flexible day, Im told no they only have Tuesdays and Wednesdays available. 6 months and were still determining what I need to be treated for but she throws medications at me and says "email me". Absolutely ridiculous the lack of care provided. Even more ridiculous that shes the only option. ETA: the following appointment I had scheduled with Ms. Townsend after rescheduling her cancelation, she was 45 minutes late to show up. This, combined with some of the things said to me in session, you couldnt pay me to go back to her.

4 /5 Bret Varcados: This is an awesome medical facility, all shiny and new with a friendly staff. They only get 4 stars because the dont have a full time phlebotomist, and you have to make 2 trips if they need blood.