1 /5 Ciera Hathaway: I do not recommend this place if it was the last doctors office/clinic available. I’ve been seeking gender affirming care through my primary care for almost a year now and I feel completely let down and discriminated against. Back in September I requested a referral for a top surgery to a surgery center that I found. My primary care Raman Kaur denied my referral without reason. She stated my referral must come from psychiatry when I already brought in a letter from a therapist stating I am qualified for the surgery and have a diagnosis fitting the code for the referral. Anyways, fast forward to December, I obtained a referral from planned parenthood, but now I needed a clearance letter from my doctor. She refused again. I also needed an EKG. She refused to provide clearance. So I reported this by filling a grievance and Denise called me back, stating she would talk with the medical director. Well they concluded that my case is not medically necessary and that they will not be moving forward with clearing me. They’re antiLGBTQI+ and will refuse service based on whether or not they believe insurance will cover such services. I will not be attending this clinic ever again as it left me hopeless, depressed, unsettled and left without receiving proper care. Mind you they will refer you to other clinics if they feel they cannot or will not provide you the right services.
