19 Best Insurance Services in Riverside, CA

Jess Sepp Very helpful with my taxes! Helped me step by step. Will be coming back every year!

Ro Cheese High recommended doing your tax returns here. Adriana is very nice and helpful especially when you’re a first time parent.

Keidy Medrano Save your money and time! This company has provided the worst customer service I’ve ever experienced. I recently filed a claim and was treated as though my insurance policy didn’t even exist—despite having full coverage in California. During the claim process, they refused to pay standard California body shop rates, which is unacceptable for a California-based insurer. They insisted on using their “preferred” body shop, which is a clear violation of California insurance laws. Consumers have the right to choose their own repair facility. My vehicle sat untouched at the shop for over a month and a half because their appraiser failed to respond to both the body shop and me. I eventually requested a refund on my policy due to their lack of service, and it was denied—simply because my car was “insured” while sitting inactive and undriveable at the body shop. Completely unacceptable. Avoid this company at all costs.

Jessica Waldron I am compelled to express my deep frustration and disappointment regarding my recent experience at this branch. Supervisor Jacob Carbullidos lack of remorse, empathy, patience, and understanding is alarming, particularly given his role in the customer service industry. It is astonishing that someone with such a demeanor is placed in a position of authority. During my visit to the branch, I found that Mr. Carbullido was the only employee present. The discomfort during my interaction with him was indescribable due to his offensive and degrading manner. The experience was not only off-putting but also insulting and downright mean. It was clear that he took advantage of the situation, as he felt empowered to treat me with blatant rudeness and callousness. Never before have I been subjected to such a nasty, condescending tone from anyone at Fred Loya. As I attempted to express my concerns, I stumbled over my words, and he had the audacity to mock me—not once, but THREE times—while cutting me off every time I tried to ask a question. It’s disheartening to see how this atmosphere of negativity affects the other employees, who clearly appear defeated and anxious when confronted with inquiries. After nearly six years of being insured with Fred Loya, I am seriously reconsidering my relationship with your company. This encounter has left me anxious about ever having to return to this branch or interact with Mr. Carbullido again. It is shameful that such unprofessional behavior is tolerated. Update: Following my review regarding the manager of this establishment, the tires on my car were intentionally slashed within days. I promptly reported this to the police and attempted to file a complaint with the Better Business Bureau; however, it appears this location is not an accredited business. To date, my original complaint has gone entirely unacknowledged, with no response from the owner whatsoever. I urge all potential customers to be aware of the concerning behavior exhibited by JACOB CARBULLIDO. Don’t squander your hard earned money on this place.

Ruben Tolentino After years of dealing with insurance companies that were difficult to understand, I finally found one that makes everything easy. I feel like I’m a priority with this provider and that’s something I haven’t experienced elsewhere.

Jony Mir I was heading to the USA to attend a major concert festival, and I wanted to make sure I was covered in case of any health issues. Riverside Health insurance Agency gave me outstanding customer service. From the very first contact, the agents were quick to provide me with information, answering all my questions about coverage for events and large crowds. They were very patient and helped me select a plan that fit my travel dates and concert schedule perfectly.

Teresita Ortega Kemper auto insurance Infinity, is the worst insurance that exists in the market, from the lack of respect for the clients to the lack of professionalism. Their agents do not solve anything for you because they never answer the calls and do not call you back, the clients spend years paying for car insurance and when the client needs the insurance to answer they do not. Oscar Rosa Hispanic is the worst, Oscar Rosas supervisor did not answer my messages, they sent me a letter after three weeks to tell me that they did not approve my claim. If one day only Kamper auto insurance remains, as the only insurance company, I prefer to be left without a car. I know that there are many people who think the same as me.

Vicky Crossman This insurance company is the worse I have ever dealt with. They should be prosecuted. They lied about the rates and coverages I only had insurance with them for 2 months and charged me $700 and I have no tickets or accidents ever. Then they sent me a notice of collection for $55 some collection company in New Jersey. I had cancelled them by phone which wasnt easy because you can never get a live customer service rep or if you do they keep transferring you and get nowhere. Terrible awful company! Save yourself the grief. I even reported them to the insurance commissioner.

Katherine Daville I’ve been working with Roxana Topete for a years and she’s beyond amazing! She knows my needs and the coverages I need for my vehicles and always looks for the best policies, maximum coverage for the best prices!! Not to mention that anytime I need a quote for a new vehicle, she’s super quick to respond. I’ve referred friends and family to her and will continue doing business with her! Thank you Roxana for everything you do!!!

Francisco Casillas AMAZING experience working with Farmers. Roxana has been helping me since day one. Her customer service is the best. Sometimes I have to add/remove vehicles from my policy and she gets it done within the first hr. I would highly recommend her!!

Dispatch They never answer the phone, I dont know what kind of broker this person is. Very unprofessional.

lalo Very good service but never answer the phone

brian matsui Honest polite and thorough “

AN EPIC1 The best insurance agency I have ever worked with!

Robert Yaffe Great service and value

James Brown They took care of me and my classic car. Thanks guys and ladys

Evelia Leon-Gutierrez Yajaira is the best in the business. Very knowledgeable and she gets the best policy for you at reasonable price. She is very professional and answer every question you have.

German Carmona Great insurance place, love working with them they are very professional and knowledgeable about their business.

Love Vei I tried calling Liberty Express and was totally appalled. The Insurance broker I spoke with generated an auto policy quote for me, but then when I asked her for specifics -- you know -- to make sure I was getting exactly what I wanted, she grew agitated and impatient. I had asked her if she could just email me the quote and she said Liberty Express does not email quotes to potential customers. So, after giving her a list of the exact items/coverage that I wanted on the full coverage auto policy quote, she said shed call me back with the quote but she never did. Oh well, "Bye, Felicia."

Gisselle Mendez Everyone in the office was extremely professional and helped me out really quick! I went looking around and calling so many places and no one was able to give me better coverages and prices than they were. I really recommend this place!

Maricela Liz at the Van Buren office was awesome. She helped me get my insurance for my new truck quick and easy.

Anahy Herrera 10/10 Recommend!!! I love the service, the prices, and the best agent Diana! She’s so nice and helpful! Will let my friends and family know about this office!

Veronica Mackenzie Our agent Catalina, was very nice, she made sure we had everything clear, she gave us the best options she could find accordlng to our needs, and she was very kind and polite at all times. We would definitely recommend you guys and Catalina to our friends and family

Caro Herrera The customer service is great, they help to get the best option for you. Carly is a great employee I had a fantastic experience with the customer service team. They were incredibly helpful, patient, and attentive to my needs.

Maria Arroyo Anabel is very helpful very professional and takes the time to take care of everything you need. No need to be after her she gets everything done for you as she states she will do. Will keep recommending her.

Norma Gutierrez Every time I call the office for assistance I have received extraordinary service. Mrs. Anabel Padilla has always been professional and has answered all of my questions and concerns. They are helpful and qualified to provide people with great service.

Cipriano Mateo Castaneda Don’t waste your time coming to this place/insurance company. I needed a new policy , there was only one lady working , and that’s not the problem, the problem was that she was just talking with this people she was helping out at her desk telling them her story how she became a US citizen , how she learned English I don’t mind. But I wasn’t helped at all I had to leave and there were 5 or 6 more People waiting and needed help and she was only talking. Don’t go to this place. Go to a better one.

Jazlin Mendoza We came at 1 pm they told us to come back at 2:30 we came at 3:45. They close at 6 it’s on google and on the front door. THEY LOCKED THE DOOR which is crazy because it was 2 hours ahead. The lady that was working there just watched us stand out side. The hours are so random you’re lucky just to get in. Update your hours or follow them bad customer service.

Kataya Jesus with Speedy Insurance is an awesome insurance agent. He is very kind, and is especially helpful, and really cares about making his customers happy, and making sure all needs are met, all questions are answered, and all problems are addressed with the best of his ability. He went out of his way to help me find a really good and more affordable deal on my car, knowing I needed help urgently and couldnt do it later- he focused on my situation to resolve things right away. He answered all of my questions thoroughly in ways that I could understand, and was patient with me. Now everytime I call Speedy Insurance, I ask to talk to Jesus. Thank you so much for your help

nadeem kamawal I’ve been here for two years. Great customer service awesome price. They always take care of me. Best company ever.

Nikki Brown Margarita is the best! This spot covers all your DMV needs without the hassle of having to go to the dmv!

Meraki Z Dont do business with this place. I had a vehicle on non op for a couple of years. An I went in here to pay for the registration and tags. The lady says its $1k+. I ask why is it so much and she says "back payments" on vehicle registration. I tell her its on non op with you can clearly see when looking up the vehicle registration. She looks again and says oh yea it is on non op. An she say I have to tell her the car is on non op even if it clearly shows on the cars information.

Marvin Reyes I have been going to Al for all my insurance needs. He is amazing, cares about his customers and makes sure they get the best possible quote. Been refferi g family and friends for years now.

Shawny Mosley We have been with them for many years they have always given us the best rates and service. Very good people to do business with.

Elaine R Our business has been with EG Insurance over 10 years now. We started using them for commercial liability and have since transferred all our auto , Workers Comp and Health Insurance to them as well. They continually provide UNPARALLELED CUSTOMER SERVICE. They are extremely prompt, professional and go above & beyond. We cannot recommend them highly enough.

Helen Shim I have been with EG Insurance Agency for the past twelve years, and I have my personal auto, home, personal umbrella, life, health, earthquake and commercial business with them, and I am very satisfied with their services and I would recommend to anyone who is looking for a trustworthy insurance agency.

Fallen Angel Very unreliable. I have set up several appointments with them and they never show up. They didnt answer my calls nor return my calls on the days of the appointment.

Sally Munoz I wish I could give them more than 5 stars! Excellent customer service. Very helpful. Ive been with them for quite some time. Never had a problem. Affordable prices..They help you look for the best policy that works for you..ask for Maria! (Habla español)I love her positive..can do attitude! Keep up the great work guys!!!