Gary Dang High turnover. Can never actually speak with Tina. I have dealt with Kim, Samuel, and Sylvia, where the former two are no longer employed here. Recently, my experience with Sylvia was far from the expectation. I asked for a quote and she takes down my info, and provides me an email that is a mile long. After the email didnt go thru, I call back and ask her to email me instead. She tells me to direct it to Kerry as she is the one who provides quotes. Well, Sylvia, if you are incapable of providing quotes, why on earth are you working at an insurance agency, and it behooves me as to why you couldnt direct me to Kerry in the first place. This place is a joke, and I recommend you pursue business here if you prefer to have your time wasted and nothing to show for it.
1 /5
Luz Kong State Farm has been providing excellent service for me and family for a good 16 yrs. Kerry Huang was a wonderful agent now left and Ahn has has transitioned wonderfully helping me with all my questions/concerns and always responds quickly providing information beyond my expectation. I’m happy to receive such excellent customer service from her and the whole state farm insurance team! Thanks to everyone and especially Ahn, my wonderful agent now!
5 /5