Waltons Auto Care - Alturas (CA)

5 /5 George Cavallo: Big thanks to the team at Waltons Auto Care in Alturas, California. My car broke down, and they really went above and beyond to help. Even though they were busy, they got my car in quickly, did a fast analysis, and explained everything when we found out it was a serious issue. Ken, Dustin, and Willy were incredibly helpful, even offering to drive me back to my hotel. In a tough situation, they were a huge relief. Highly recommend Waltons Auto Care!

5 /5 Michelle Brock: We were on a road trip when our RV had an engine warning light pop on. We called Waltons and they advised us we would be OK traveling and they would be able to check what was happening for us. They warned us that they may not be able to fix it today. When we arrived, they were the nicest, most thoughtful group of gentleman I have ever had the fortune to meet. Not only did they check what was happening, but they proceeded to fix the issue. They made sure to test along the way and they started with the least expensive problem it could be first. I highly recommend their service. Thank you Willy and company for your excellent help.

5 /5 Carolyn Moon: I was driving from Klamath Falls, OR to Reno, NV when about 20 minutes past Alturas, my serpentine belt snapped and left me stranded at the side of the road. I called a tow truck to take me back to Alturas, but then panicked because it was 3:45pm on a Friday afternoon. Waltons was the 3rd shop I called in Alturas and the 1st shop willing to help. At first, I didnt even know what belt had broken, but the mechanic on the phone helped me describe it and diagnose the problem so he could determine what part I needed as quick as possible. He found one in stock at Napa and quickly ordered it to have on hand for me. The tow truck didnt arrive until almost 4:30pm, but the mechanic at Waltons agreed to stay late (after 5pm) to complete the job and get me back on the road. I arrived at the shop only 5 minutes before closing, but the mechanic already had the part and completed the work right away. I was back on the road by 5:24pm. This shop saved my weekend in Reno by going the extra mile and accommodating me in my emergency.

5 /5 Josh Epstein: I was up in Alturas for vacation and ended up having a problem with my Jeep where I was recommended to go see Ken. When I showed up, the staff was very professional. After he went out of his way to help me on a very busy Tuesday morning. He moved stuff around to accommodate my needs and spent 45 minutes inspecting my Jee. Even though we werent able to correct the problem, he at least was able to put my mind at ease and got me back on the road and didnt charge me a dime. Integrity is measured when nobodys looking and this shop has integrity. Highly recommended!