Sutter Coast Community Clinic - Crescent City (CA)

1 /5 Russell Cox: Cant get in to see your primary care provider. Takes 6 weeks or longer to get an appointment. My prescription expired by 3 days and had 2 refills left on it and Dr would not call in to renew for just 30 days to get me thru to the appointment that was 6 weeks out. Dr does not the care of the patient as primary. Some people like me travel the entire state for work and it us very difficult to maintain a primary care physician and to be in a specific place on a given date to renew prescriptions. This Dr will no work with you in any way to provide the care she signed up to does a doctor.

5 /5 Bobby K: Came as an international patient (Canada) for my 4 year old son. Staff was friendly and quickly got us in. Nurse and doctor quickly diagnosed him and gave us a prescription. They were both very friendly and helpful. Great experience!

1 /5 Kim Hood: Ive been trying to make an appointment for my dad. Ive called 10 times. The clinic says the dr hasnt sent something. So each time Ive also had to call his Dr. Who say theyve sent it 3 times. Now the woman at the clinic has decided she cannot talk to me until my sick father who NEEDS surgery, travels the halfhour each way to sign a form. I am Shocked at the utter incompetence but since they are the only surgeons we are trapped.

1 /5 Beee Mee: Im 59 yr old woman in april i saw Dr reed. I was treated rude, called a liar. I have blown discs in my back,right leg goes dead and numb and i have pulmonary issues.. She has all the facts and has done nothing. I fall due to my right leg i have great pain at night so i dont sleep much at all. I struggle to breathe at night due to her refusing to give proper asthma meds. Im failing to thrive! Family history heart problems, cancer, diabetes and life span that does not reach 60 yrs of age. My daily life has become full of pain.. dr reed is dangerous arrogant.. If u cant sleep, cant eat right, cant function right thats failure to thrive! As i said facts are there yet no help, no remedy, no compassion , no care at all!! Neglect is doing harm yet she took oath to cure, to heal.... This is just some of what i go through this isnt even the whole story... With holding treatment, neglect and pure laziness! You know she sure is taking payment from my insurance! Fraud in my opinion!!! Again health care in crescent city is dangerous, leave run move far away!!!! Docs here will kill you! Almost has killed me! This last year had 5 people go in for care. Three were treated like gold and two were given substandard care. Same insurance but 3 had 35.00 copay those were the ones treated well given better docs and care. They documented and sent results to sacramento. To all who been given bad care,ignored care and threats from mrs roland file complaint with partnership and medical. Join in class actin against, dr.reed,dr.lee and group as a whole corrupt,racist, and unfair practices. If we do not stand together nothing changes and more will suffer,die and become much worse.... Thank you plz join in sacramento... The 5 people who are involved in exposing negligence,malpractice and refusal do thier job, these were county employees working in various departments.. Found sutter health to be appalling!

1 /5 Gina Harris: Prior to attending the Sutter Coast Community Clinic today, my husband called in advance and confirmed the walk in clinic was accepting patients until 4:30 pm. I’m an essential worker who lives 25 miles away. As soon as I was able to leave work, I raced against the clock and walked in the clinics door at 4:29 pm. The front office staff spent 5 minutes determining what paperwork I would need to complete and whether I would be seen. I was finally told that I couldnt be seen "today," because I arrived after 4:30 pm. It was 4:35 pm. I corrected the staff person (I walked in the door prior to 4:30 pm) and was then told I couldnt be seen because my paperwork work couldnt be completed before 4:45 pm, and the person I would be seeing had to leave by 5:00 pm — ah, the truth comes out. I was then told I would need to come back Monday. I bit my tongue and left. Fast forward 9 hours to 1:40 am. My sinus health was rapidly declining, so I went to Curry Medical ER. I was treated rapidly with compassion, competency, and incredible professionalism… for frontal sinusitis. Oh did I fail to mention, the folks at Sutter’s ENT clinic tried to convince me that my symptoms “probably aren’t a sinus” problem, since they couldnt be bothered to treat me? Save your time, money, energy, and sanity by avoiding the Sutter Community Clinic and go to Curry Medical, Coos Bay, or Medford. If youre reading this review, youve probably read other reviews regarding poor service at this clinic. Things were sub par prior to the pandemic. They certainly havent improved. BTW Sutter Coast Community Clinic, it only took 10 minutes at Curry ER to do the job you should have done — you would have been done by 5:00 pm and you would have made additional $ for Sutter Health.