Saint Agnes Medical Center - Fresno (CA)

5 /5 Like Kane: My mother was admitted here for a few days. Reese, the over- seeing nurse on the third floor along with the rest of the rotating staff of nurses were wonderful. The doctor (forgive me for not remembering his exact name, but his last name was of a Middle Eastern or Indian (Hindu-type) of surname, that - I do remember) called me, her son, and spent a generous amount of time with me going over her prognosis and answering all of my questions, in-depth I might add. Thank you all for aiding to her full recovery, and I certainly hope the staff enjoyed the dumplings and potstickers I brought in on Thanksgiving. It was the least I can do.

5 /5 Camille Jackson: Approximately a year and a half ago, my mom was admitted to St. Agnes and it was a very bad experience. Upon entering, tge security guards were on their phones, nurses were rude and disorganized. People with minimal issues were being seen before people who were in need of urgent attention. The waiting room was dirty and full of people and children who were not needing to be seen and just simply shouldnt have been there. Fast forward to middle of 2024, since Trinity Health has taken over, and it is LITERALLY a completely different hospital. Security guards are assisting with triage, answering phones and fully managing the waiting area. Things upon entering St. Agnes move swiftly and smoothly. Nurses, once my mom has been assigned a room are efficient, proactive and communicating not only flawlessly with each other, but with me as well. The hospital is clean, the staff is friendly and are consistent on following protocols as simple as name tags. I can relate to anyone who has had a bad experience with St. Agnes in the past, but you have to give them another try, it is NOT the same hospital it was 2 years ago. When I take my mom in, I am comfortable and do not worry about the care shes receiving and that is a priceless feeling!! Great job St. Agnes