Fresno Shields Medical Center - Fresno (CA)

1 /5 Lisa Romero: Worst customer service ever!!!! You can never get a hold of someone on the phone, and if you do it’s only to place you on hold without even answering the phone just a cold transfer to hold. Please get rid of the front office assistants, if they can’t do the job right get someone who can. Office is going through construction but the real problem is the customer service.

1 /5 tim McCutchen: Guess Ill find another Dr. Dr Vang left. I loved her. Best Dr. I ever had. Very friendly. So I saw a new Dr. Walk in.the door. Did not introduce himself. Did now ask me my name. First 10 seconds in the door I did not like him and didnt help me with my medical issue.

1 /5 Tatevik Hovhannisyan: Honestly the only two professional people in this place were Jasmine(Hasmik) and Arpi. The front desk is unbelievable. they are incredibly unprofessional. i have two elder parents that have sicknesses and it would take weeks sometimes months for them to send over referral to the doctor appointments. you call them they always put you on long holds and don’t pick up and when they pick up during the 10th time of you calling, they never give you the answer. they put everyone in a position to be rude to them. I highly don’t recommend this clinic, because they are not professional, or they just need to change their entire front desk! i don’t care either way thankfully I found another physicians office for my parents.

2 /5 Tiffeny Fergusen: Ive read the reviews and my experience with the Dr was great. She will send you out for testing if need be. And do follow ups. Its the front desk that is real bitchy. They dont do their job. They dont want to be there please find a new job. You can ask them to fax something it never makes it. You can ask them a question theyll drag you on. Until the office close. Omg worst experience ever with them Again Drs are great

1 /5 Chris H: I had an appointment at 12 noon it is 206 and Im still sitting in the waiting room. I will be switching Dr very soon. Last time I was here I waited 3 hours. This time they also lost part of my lab results and had me redue them. My chart was never sent to the back. Horrible service. Fresno Shields Medical Center you need to hire staff that can schedule properly or get more Dr to help with the amount of patients you have. Update: dont go here. Find a different Dr. They almost killed me!