Pomona Valley Hospital Medical Center - Pomona (CA)

5 /5 Samone Rieberger: This is the most phenomenal ER in SOCAL. The staff is caring, loving, and on point. They actually have a process that is streamlined when you walk in the ER where you check in, and they call you to windows and start treating you immediately. Then they take you back to rooms marked by numbers for a triage. Then they take you back to start an IV and tests. They make you feel like you walk into family dinner they are so wonderful to patients. They have security all around the lobby, and you can also wait outside for the ER queue, and they will call your name. They provide medicine as soon as they can and take wonderful compassionate care of you. Even the people sitting in the waiting room talk to one another and are helpful. After the nightmare treatment in a supposed #1 inCA Er that was the exact opposite, this place should be ranked #1 in ER in SOCAL. There is plenty of free parking and an easy walk up to the ER. Im so happy to have come here. You should too if you need help Ina timely and compassionate manner. Whats really remarkable about this hospital is how patients help each other out. Just wow.

5 /5 Brandin Adetoye: Every time I go to a hospital and the nurses try to explain what is happening, they always explain everything to me like Im a doctor so I still never know what the hell is going on. However, Duke on the 2nd floor in the CICU explained everything that is going on with my father in a way that I can understand. He is really great at his job. Also a social worker named Jennifer S. was wonderful as well. She really took the time to make sure that I understood everything that is going on. She was easy to talk to and made me feel comfortable, she is also really good at her job. Thank you guys for caring for my DAD.

5 /5 Mary Jean: I was discharged recently today. Wanted to give a shout-out to the awesome nurses who took care of me in the ER room and the nurses from the hospital that I can remember. From the ER room I really wanted to give special thanks to Christina, Luis, Justin and Angie. I really appreciate the enthusiasm and extra care you guys gave me. Sorry if I kept having to go to the bathroom a million times but it meant a lot that you guys were patient enough to keep hooking/unhooking me back to the machines whenever I came back. Seriously thank you for making the night go by easier before they got me a room in the hospital! You guys made me feel safe and got an awesome sense of humor. Especially you Justin! From my hospital room, the names I can remember were Josefina, Mel, and Krysten. As well as the rest of the nurses who I forgot their names but whoever was there from 11/27/24 - 11/28/24, I do appreciate your kindness and efforts for taking care of me before I went home. Overall had a very pleasant experience from all the staff that took care of me while I was there. Really appreciate you guys. Huge thank you !!!

5 /5 Janette Marquez: I showed up in an ambulance and was triaged immediately. Within minutes a doctor assessed the situation and sent me to a room where I started receiving IV fluids and steroids to help treat my needs. The staff was kind, energetic and extremely attentive. Thank you for the care I received and I appreciate the professionalism that you all carry throughout.