1 /5 Thomas Jay: At one time I thought very highly of Dr. Larry Couture, I followed him from office to office over the years. Its been a couple of years since Ive been in because of two reasons; 1) He said he wouldnt see me any more, and 2) I moved.
I think his practice started to deteriorate when he stopped being able to focus on helping people solve problems and started focusing more on the prevention. While normally Id say prevention is much better but when it prevents the current acute care of a patients current symptoms then he lost focus.
I have Crohns and the last time I had interaction with his office, I had a severe flair up and needed to talk with him and due to the extreme pain I lost my temper on his incompetent staff. The staff was not caring and while clinical has its place, it should not negate compassion. I ended up going to the ER 2x and his office just kept telling me to go to the ER even after I went, then I tried to talk with him about the ER visits and I was screened out because he didnt have time.
There was a time when he would call personally, then when he would send a message, then when he simply couldnt make time. When I addressed this with him he blamed it on Obama Care and said that the US had 40,000,000 new patience and the system couldnt handle it.
The interaction with the staff was was not abusive but I did lose my patience with them.
Dr Couture said he wouldnt see me as a patient any longer because of that phone call and immediately terminated treatment and access to the GI Dr. (to my detriment) that shared his office. In the time that I needed him most, after years and years of seeing him, his lack of tolerance and understanding was such a disappointment.
Im writing the review now because I recently had a very severe flair up and received service from a different Dr. that was in such extreme contrast to the last visit I had with him that I believe others should be aware.