3 /5 Stephanie Chavarria: I think the service there is really good, everyone is very nice and attentive. My only issue and I think is one that shouldn’t have been a problem is that I’ve had to get an IV twice for a simple medical procedure, one for an MRI and the second for a CT scan. None of the people that were performing my test knew how to properly place an IV in my arm, first time it took around 4 different people ending up in a huge bruise in my arm. For my CT scan there was the lady that was in charge of my test, she told me she was practicing since she hadn’t done IVs in a while, there was a guy helping and instructing her unfortunately the lady ended up letting go of the needle halfway in, the guy then took over and poked my vein multiple times while finishing inserting the needle. I did mention the saline solution hurt when flushing my IV. I understand there’s mistakes, but I feel like everyone should receive extra training for something simple as an IV. Long story short, while getting my CT scan done the contrast ended up infiltrating my skin and I ended up in the ER after getting a BIG painful lump on my arm. I’ve gotten IVs for the same procedures at a different hospital and I’ve never had this issue. So more than a complaint, I feel it’s a matter of concern and I hope this can be fixed so no one else should experience this or avoid problems.
