SAC Health System - San Bernardino (CA)

1 /5 Jackeline Santana: Their primary care doctors are negligent. I was sick for more than three months (I’m still suffering from the symptoms of the illness) and when telling my primary care doctor my symptoms he told me there was nothing he could do until I was vaccinated with my Covid booster and flu shot. I got both and still was sick. i went back and he refused to send me to a specialist and told me to keep taking cough medicine and home remedies. It wasn’t until i passed out from rib and chest pain and was in the ER when I was diagnosed with Pneumonia as well as inflammation in the lungs. The ER Doctor showed me my x ray and asked me why have I not seen my primary care doctor sooner. I explain to her my situation and was she completely shocked and concerned on why a doctor would have allowed a patient to take tough medication for so long. Please advocate for yourself when you’re at the doctors. I honestly wished I had someone to help me as the primary care doctor was intimidating and completely undermined my health.

5 /5 Tracie Sublet: I was very pleased and happy with the whole staff. SAC health Norton facility. The MA who processed me and took vitals was very kind and supportive. Dr Mansuri was equally kind, empathetic and very helpful getting my needed treatment referrals etc. Loved the whole process!! Im very happy I changed to SAC health!!

1 /5 isa escalante: I went for a pre-op and saw Qin, Jaintong MD. at the OBG/YN center he was very confused entering the room, he wasnt sure what surgery i was going to have done or anything , i had to ask him questions just to make sure he had all the right information, he barely spoke, was very nervous. I was informed by him to only stop taking 1 medication and then when the nurse called me to from the surgery center and went over my medications again i had to reschedule my whole surgery do to the MD Qin not giving me the right information of what medications to stop taking. I was misinformed by an MD doctor. I was very upset that an MD gave me the wrong information, and i also asked if i need time off of work after my surgery and he stated " no your good to go back to work the next day , no need to take time off for surgery, and your able to drive a vehicle" , all wrong information given to me, and he didnt seem to even care. I suggest to not take medical advice from him and do your own research.

1 /5 Maria Gutierrez: So this girl the works in the San bernandino location on ENT DEPARTMENT was supposed to call me for a follow up appointment. SHE NEVER DID. REALLY unproffessional. I also send a message its been more then 48 hours. Whats up with you people? You guys dont like to work?

3 /5 Crystal Gomez: Overall, SAC Health Clinic (G Street) is a good one to go to and I always recommend people to go here. There are wonderful people here that give there all to help patients and who always stay professional. These are staff that Ive have good experiences with, and I applaud them for their professionalism and ALWAYS treating me with respect: Rio Ocampo, NP; M Chappell--Bradd, NP; M Hanna, MD; J Dawes, MD; T Laude, MD; Yifan Lii, MD. As wonderful as this clinic is there are some people who are just bad apples. Im not here vehemently bashing them but its my duty to call out their improper conduct and concerning behavior because it not only brings SAC Healths aim down but hurts patients who are there healing and expecting mutual respect. To anyone reading this, please be aware of Dr. Tania Ghazarian from Behavior Health. My experience with her was shocking. At the start she was nice and but then she turned very condescending and was speaking to me like I was a child. It was really weird. She didnt want to believe the answers that I gave her when she was doing my intake and kept asking the same question over and over. She then she resorted to intimidation. When she was done, her supervisor came in and her whole personality changed and was back to being "nice" and pretending like she just didnt intimidate me. I didnt say anything to her supervisor because I already have anxiety and Im not really a confrontational person, plus, I dont think he would have believed me. I wanted to cry but I held it in. The whole thing felt dehumanizing. Like who are they going to believe? A patient thats there in behavior health or the doctor? I cant believe there are just evil people like that in high positions that abuse their authority. This was the first time something like this happened to me.