Kaiser Permanente San Bernardino Medical Offices - San Bernardino (CA)

1 /5 Sharon Tuione: Been picking up medication for my husband for years at multiple Kaiser locations including this one and never had a problem until today at this SB location. The woman at the counter wouldnt release his medication to me with his MRN and DOB, but insisted that I recall the exact name of his medication. There was only one prescription I filled for him but she refused to help me without me naming the singular prescription. I had to pull up his in kp.org and research the details in front of her. I felt as if she was policing me. It was humiliating, unnecessary, and time consuming. She was very rude and spoke to me as if I was stealing.

1 /5 will iam: Can’t find any good doctors I’ve changed 2 already Not very helpful doctors is like they don’t care about their patients .. If anyone knows a good Kaiser doctor at San Bernardino or Redlands location please let me know I had dr Raquel Montoya but she was no help at all she did not listen to any of my questions and concerns she just completely ignore my concerns She put 0 percent effort in trying to help me

5 /5 Celiboy Vega: It’s so convenient to have options for picking up prescriptions depending on where I’m at. Thanks for all you do and the great staff that answered all my questions before I drove to pick up my daughter’s meds.

1 /5 Arnulfo Esparza: So this is my first year attending Kaiser.. Sorry to say its not what I expected. I messed up so come the new year Im going back to my old Doctor whos a 40 minutes away. I thought it would be convenient since there in San Bernardino . Boy was I wrong.

5 /5 Samuel Jordan: Dr. Barbosa and her staff was very professional, timely and helpful during the medical appointment. They made me feel very comfortable, the examination was thorough and they answered all of my questions. I left feeling that my medical coverage was in good hands. Since I am an elderly patient, this is very important to me.