Desert Valley Hospital - Victorville (CA)

5 /5 Shirleen Armstrong: I was in the hospital back in August 2024. It was loud full of chatter as if sick people weren’t there for care. I was just discharged today for surgery on February 12-13, 2025, it was a totally different place. Quiet from nurses’ stations, no huge crowds of loud talking “supposedly” professionals. I rested well and there were signs posted on the walls to “Hush” patients here. I felt so welcomed and respect to be there for care. I slept like a baby during the night. Yes, there were vital checks but a lot happier rest without all the noise from hospital professionals. I must add that the discharge procedure needs to be better my surgeon wasn’t available to sign my discharge paperwork and he someone who came around 2:45 pm and I had been asking to discharge by noon. We drove home to Silver Lakes in high winds and rain. Our power was out. This was such a waste of time to treat us this way. Please make improvements on earlier discharge if the patient asks to discharge by noon. Thank you.

4 /5 Mayra V: I had to stay in this hospital for 7 days last week due to illness, and everyone was so nice specially the lady that takes X-rays she was very kind and loving, thank you to all my nurses that were great specially Aira and Brenda and one other one but I can’t remember her name but you all were awesome. The only reason why I didn’t put a 5 star was because of the cleaning staff they only clean my room and restroom only 3 times and they hardly went to pick up trash the days I was there so need to work on that but other than that I had a good experience

5 /5 Julien Davis: Fellas the pull out beds are top notch, this is our 2nd baby and our first one was in Whittier, CA at the big PIH. Dessert valley hospital was paradise compared to the PIH. The room had restroom with shower, TV, rocking chair that really came in handy when our baby was born and the staff were all help full. We met morning shift, day shift and night shift they all treated my wife and baby with respect and professionalism.

1 /5 Elijah Miles: 0 STARS ! ZERO!!!! The wait time is extremely poor having people wait 12+hours . No sense of direction from staff nor any compassion the staff her should truly not be in the medical field. You immediately met by the front desk who turn around and talk about you or people in the waiting room turning off there mic thinking you can’t hear . I took my 9month old because she was severely throwing up . I was told she was fine and to only bring her if she has a fever or diarrhea or lethargic . We waited 4 hours for them to do absolutely nothing other than putting her in a CT giving her unnecessary radiation!!! She ended up getting worst and ended up with all these symptoms and extremely dehydrated. I took her a head of time they could’ve helped at least hydrate her because babies her age get extremely dehydrated very quickly !! I ultimately took her to Loma Linda Children’s Hospital were she was taken serious and very well taken care of . Extremely disappointed that this hospital is so poorly ran and operated truly sad for everyone who lives up here in Victorville , we can’t even get decent care .

1 /5 Syed Mustafa Abidi: I am writing to formally express my concerns and disappointment regarding the care my wife received during her recent visit to Birthplace Desert Valley Hospital. My wife is currently 34 weeks pregnant, and her experience on 26th February was distressing and, frankly, unacceptable. After experiencing swelling in her feet, she contacted the IEHP Dr. help line, who advised us to go to your hospital for a thorough checkup due to elevated blood pressure readings. Upon arrival, we checked in and waited for approximately 30 minutes before she was called in for her examination, while I was asked to wait in the waiting area. Once inside, the ultrasound technicians demeanor was concerning. Throughout the ultrasound, her facial expressions suggested something was wrong, causing undue anxiety for both of us. Despite my wifes assurance that she could feel the baby moving, the technician insisted the baby was not responding and recommended drinking cold water to stimulate movement. This inconsistency only added to our distress. Following the ultrasound, we were informed that the babys fetal breathing was recorded as zero, and found something in the baby’s stomach and we were instructed to return the following day for further consultation with Dr. Samadi. This news was alarming and led to a night filled with anxiety and worry about the health of our baby. Upon seeing Dr. Samadi the next day, he reviewed the reports and conducted another ultrasound, finding no issues with the babys condition. He expressed his disbelief regarding the previous reports and assured us that they were inaccurate. My gynecologist later confirmed the same, noting that your staff lacked the expertise to interpret the results correctly. The distress that this situation caused my wife and me cannot be overstated. We were left with unnecessary anxiety and fear, which could have been avoided with accurate assessments and communication from your staff. I urge you to review the protocols and training provided to your ultrasound technicians and ensure that such incidents do not occur in the future. The mental and emotional well-being of expectant parents is crucial, and I hope that you take this matter seriously to prevent others from experiencing similar distress.