Coastal Car Care Center - Crescent City (CA)

5 /5 dylan mcatee: Quick work, fairly priced, very nice and they even let me store my jeep at there shop a day prior to getting work done. Will be coming back for future repairs.

1 /5 Matt Be: Kind of long but want to give full picture. Tried a local shop and will not return. Went in as the driver side heat was not working. Went in December and was told it was piece that needed to be replaced. Cool, and they ordered it and in about a week it arrived and went in. Didnt work but was told it was a different piece and they had to order it. THEN gave me my keys and battery was dead. Was informed they would help swap it out for free but had to buy the battery from them. I messed up by not asking and the battey was $400! For a Nissan rogue but I was not told the price at the time due to them needing that other piece and just told me they would let me know. At that time, i was thinking thats nice but was expecting a normal battery price of 200. Almost 2 months later I called annoyed as cold air in the winter sucks. They had the piece, went in and that piece was not correct and was for some "error code" that was never mentioned nor did it show. And was told to go to Nissan and get a software update to see if that helps. Over 3 months of waiting, which is pretty much all of winter, and didnt do anything productive. Wasted my time and didnt even care. The younger lady in the front was nice but it wasnt her fault but the other guy who messed up repeatedly stayed in the office to avoid any kind of responsibility and left her to deal with it.

5 /5 Andrew Stewart: Coastal Car Care Center went above and beyond to fix a coolant leak on my truck. Called them on a Friday morning and they were able to squeeze me into their schedule. I was really thankful since I was leaving the next day. Zack was very professional kept me posted throughout the day on their progress. I know if it wasn’t for his and the shops extra hard work, I wouldn’t have been on the road the next day. The price to fix my truck was very reasonable. Wish there was a repair shop like this in my town!!! Thanks again! Andrew S.

5 /5 Eugene Lee: I came to this service center in the middle of a road trip, no appointment, just looking for an oil change. However, the mechanics discovered that a rock had penetrated and lodged itself in my cars oil pan. The damage to the pan left my car with alarmingly little oil, and it needed to be addressed immediately. The professionals at Coastal Car Care Center were able to repair the damage done to my vehicle within the day for a very reasonable fee. Luckily, my cars engine sustained no internal damage despite its low oil level. Even more luckily, I found a quality service center when I needed it the most. My sincerest thanks to Coastal Car Care Center! They do great work.

5 /5 Roger Jaramillo: The employees were able to get my vehicle in, and fix my battery terminals/leads, within a few hours of calling (before pic below). I was able to get to work, by using only one PTO days. My truck is now performing better than it has in a while. Thank you for your care and expertise.