Felicia McCaffrey: Ive gone to Annie since highschool. She and her staff are great! Currently I have a boy cut and its cute! Annie did exactly what I wanted and needed. Its always worth it for me to travel to Niles from Santa Clara for services at Reflections!
Amber C: DO NOT GO HERE!
I went in today and asked for just eyebrow threading. I dont know what I did to the person providing the service but it was awful. She kept roughly hitting my face with her hand and sliding the thread against my skin (not threading, just when sliding the thread across) which hurt horribly. Not the way its supposed to be done either. When she went to switch sides, she elbowed my head somehow and didnt apologize or acknowledge it. Then handed me the mirror and snatched it out of my hand. She said something passive aggressive when handing me the mirror as well.
I was genuinely in shock after that. Ive never ever experienced this bad of a customer service. Is there a way to have them reviewed? I dont think you should be hitting your customers.
Ive been coming here since they opened, and this place has just lost its quality of service after hiring new people. I will never go here again and Im warning you to stop going before you have a bad experience like this too.
Joanna Cretella: Krystal does a great job with my lashes! Shes done multiple different styles for me for different occasions and always knocks it out of the park. She really listens to what you want. My lashes look great through about 3 weeks. Highly recommend!
Elena S.: First time visiting here to do a HydraFacial. Quiet and clean environment. I’ve been taken care of with well explained steps including peel, extract, hydrate, etc. Highly recommended!
Jenn Thomas: I havent cut my hair in over 6 years and just the other day, I convinced myself I am going to go to the salon. Im glad I found Kari, who has been right around the corner from me since we moved to Hayward a few years ago. Ms Kari is so sweet and did an amazing job! I cant wait to bring my girls to her.
Kimi Arvin: Irene with Roly Beauty is FANTASTIC! She worked with me on trying to get my hair the perfect color and cut, even in a time crunch and even though I was asking for a lot. I am very happy with how it turned out, and her recommendations on products for keeping my hair looking healthy. Thank you Irene, Ill be looking beautiful and feeling confident for my upcoming Las Vegas trip! ❤️
