Auto World - Susanville (CA)

5 /5 Andrew Zavala: Raoul is the man! Honest and straight forward when it comes to giving you a quote on work that needs to be done, and they generally get the work done for me at or below the original estimate. These guys are the only ones in town I trust besides myself to work on my modified GTI and I highly recommend them for either foreign or domestic car or truck repairs.

1 /5 Keeleigh Marshall: If I could give this “business” a zero star rating I would. My vehicle sat there for a week and didn’t move out of its spot. Multiple people tried calling to get an update on the expense and an estimate of when the vehicle will be ready. No answers and no calls back. I finally went in and he told me it was going to cost a fortune for only 3 things I wanted done and he told me that the head gaskets and catalytic converter weren’t a priority to be fixed. It continued to sit there for 3 more weeks and then we got a call saying it is ready for pickup. Went in to pay for the services he “did” and was told that he hadn’t even started working on it. Not to mention it took him 2 weeks just to look at what was wrong and do a diagnostic, and when I went by there the first time the vehicle was sitting on the side street with the hood open and unlocked. Thank god I didn’t leave any valuables in there. This whole “business” has been a nightmare and I would stay away if I were you.

5 /5 Ryan Rickman: I brought in my truck as I stripped the front differential drain plug and just needed to get it broken free to finish changing out the fluid. He took it in the same day and did the job between appointments for a lower price than I expected. Will definitely come back if I end up needing repairs down the line.

5 /5 camaro 69: The owner was really nice. Called the shop up and told him my problem. He told me to bring my truck in to the shop. And I would have it the next day. Called him the next day to see how it was going he said they was still working on it. Ask him what time they closed he said 5. But they was going to stay later and get the job done. He calles me about 622 pm the same day. Went up and picked up my truck. He was nice and friendly and if and when I need more work done I will be taking it back to him. And I will refer him to other people.

5 /5 Jeremy L: Excellent shop to go! A+! Excellent customer service Very knowledgeable and trustworthy! I own an audi, they replaced the cv axel i brought in, they fixed it perfectly and quickly. Also affordable services for European vehicles