Best 15 MD and Hospital near Oakland, CA (Part 4)

Judith Dimalanta Was a patient of Dr McQuinn as I was referred due to constant debilitating migraines. I was told that the prior auth for Nurtec would only take a week. Dr. McQuinn is a lovely doctor but whoever runs this office needs to rethink their career choice. I called the office for MONTHS ON END and they never got back to me. Eventually they updated the answering machine voicemail and said Dr. McQuinn moved offices. Why did it take so long to update the office voicemail if they supposedly check it everyday. I call the number of her new office. Crickets. I call again and get someone on the phone (who was kind) and she said Dr. Mcquinn RETIRED. So I spent $15 for a co-pay each time I visited and each time they said the Nurtec prior auth was getting done and months later after endless calls I get news that she retired??? The front office said “You need to find a new neurologist to write then your prescription.” Why couldnt the office I had been going to FOR MONTHS do it when I was there?? They dropped the ball and an INCREDIBLY disappointed. There are no excuses. I have done prior auths at previous jobs and it is EASY. It’s a phone call to the insurance company and some cross checking and it is complete. Completely and utterly dissatisfied. If you want subpar care, come here! Otherwise I would suggest anywhere but here. I while the doctors at this office are wonderful, the office staff were HORRIBLE. They get paid to do what exactly? Sit around and not pick up the phones not check the voicemail? Not do the prior auths? I have never left a bad review about a medical practice but this left a sour taste in my mouth. For all that is good, fire the office staff or get them retrained.

Annie Jackson Dr McQuinn is a great doctor! Knowledgeable, helpful, caring and kind. Her staff is professional and helpful too! Dont know what would have happened to me without her guidance and skill. God bless her.

Christina Gargiullo-Silva Ive been seeing Aryn Earnhardt, neuro NP, for over a year now & shes been fantastic. Good listener, creative problem solver for my particularly difficult migraines, & her team has been responsive when I have questions between visits.

Ghol Sheikhol Im not surprised to see so many negative reviews for this place. I myself visited this clinic since my insurance was Sutter, and I regret doing that for numerous reasons. I think this is the worst Sutter facility. Ill be cancelling my Sutter insurance because of many horrible experiences with the staff at this location. I have informed Sutter Management and Sutter Patient Relations. Unfortunately, they dont seem to care. On the bright side, I learned something valuable though. I learned that Sutters real "mission, vision and values" is "not caring about patients".

Kyree Ruffin Ive been going to this clinic since I was a child, so I called them because I needed to see a doctor. I was told the earliest appointment isn’t until June. They told me to go to the emergency room instead. Mind you, this isn’t really an emergency, but I definitely need to be seen before June. I asked if they have urgent care, and they said no — the emergency room is my only option. The lack of care and concern in that phone call was painfully obvious. On top of that, when you leave a message, they never call you back. There was even one time I had an appointment, came back that Monday to pick up my prescription, and they acted like they had no record of me ever being there. They said I’d have to make another appointment. I’ve never seen such incompetence in the healthcare field in my life.

Tisha Hernadez I called becuase Im looking for a primary care provider. I was able to schedule my daughters to be seen quickly while mines was scheduled out in March to update my immunization records, and a physical for school. Which now makes sense, they offer many services so I can tell they are busy. The clark that supported me today was kind and took her time with scheduling. I took away a star because the platform "My chart" does not have an app to download which causes it some confusion when seeking to use it. Im looking forwards to seeing how things go in January 2025 at this new facility.

Joyce F The nurses are fabulous! However, the communication between them and the doctors seems to be nonexistent. The doctors tell the patient plans, etc. sometimes (not always) but the nurses find out from the patient! This hospital needs serious training in planning and communication!

Meta Music Terrible place. Im an honors student at UC Berkeley with a cumulative 4.00 GPA, have no psychiatric disorders aside from a moderate case of ADD, but I ended up spending a few days there voluntarily after experiencing acute delirium from work/school related stress. I was composed and polite the entire time, but most of the staff members were rude, impatient, and outright disrespectful.

Kimberly Cue I would not recommend going to this hospitals ER. This ER should be closed down before they hurt anymore patients. I will be contacting county council and the state medical board to request that their ER license be revoked. This hospitals ER hurts people, they are not there to help us. They need to be removed from our community before more people get hurt from their incredibly poor patient treatment. The main medical center provides very good care, the same day clinic is great, too, but this ER needs to just shut down. Do not go there, go to a different ER hospital for care. They do not deserve the 1 star I gave them. They deserve zero stars.

Mo.Abu.mariam Mariam Very bad service. I waited two and a half hours and did not receive or meet a doctor.

Norma Vega Dr. Watkins was great! We had a video appointment this morning. She listened to me, she answered all my questions. Made me feel at peace. She gave my daughter a care plan we both agreed with. I know my daughter is in great hands. Happy with her service. Thank you Dr. Watkins. Orthopedic surgery

elizabeth hellen Our experience with Dr. Pandya and staff from registration to diagnostic imaging was simply the best out there. Special attention was given to my daughter and our family to minimize the stress in dealing with an injury and coming up with a plan to heal and maintain participation in her athletics while preventing further injury. We feel lucky to have this team helping us. We are recommending this service to fellow athletes and families who need sports medicine. Thank you!