UC Davis Medical Center - Sacramento (CA)

1 /5 Gabby Juarez: On Sunday January 12, 2025 my mom was sent over to UC Davis from Marshall Hospital due to an orbital fracture and a fractured nose . When I arrived all they had given her was Tylenol for the pain and barely slept due to them not giving her a pillow I asked for said pillow and they advised me that they were out . Dr’s told me that in the Morning she would be admitted into a room and she would get an Echo scan of her heart .. that never happened . The room situation also never happened and we go wheeled into the hallway instead . My mom was extremely upset and wanted to be let go and mind you we had already been waiting 14 hours and nothing happened. Nobody even came to check up on us one of the nurses that had nothing to do with her area was willing to help and I asked if there was anyway my mom can be let go because we were done waiting and we would rather get treated from San Jose And she disclosed that she would look into it as soon as possible. I tried talking to the trauma nurses from day and one of the nurses was extremely rude and close. The door on me told me that they were gonna tend to a new patient that was coming in and somebody would probably help me later. Come to find out that patient was up getting a room away . I asked where the bathroom was because my mom needed to go to the graven. Nurse barely helped me. She pointed me to the direction of the restroom, but then after that we were on our own. The doctor that came to see my mom before we left was adamant about letting us go home. I told her well we haven’t been. Talk to you at all and she tried to reassure us that it was gonna be fine that she would rather have her be there. I said well I cannot wait until you guys are ready to treat my mom my mom’s in pain. They had her on oxygen and they unplugged it just to place her in the walkway. One doctor came to check out her hand because since she had gotten there, she was complaining about the pain on her left pinky and it turns out that she has a fracture and they wanted to keep her to put a cast on it but I said no thank you we’re just gonna head home She was not too happy about that. Not to mention there is no up keep with the restrooms so Disgusting when I took my mom in there was feces on the floor. The main restrooms inside the building near the cafeteria were also trashed and had OC covers pee all over the floor toilets were not flushed. Counters were so dirty. I did not want to even use the restroom, but I had no other choice since all of them were In the same condition. If you can avoid this hospital, please do not sit foot in there they are rude. They are racist and they pick and choose on how they treat people.

1 /5 Jefferson Leiloni “Leiloni J”: This is for the ER! I am currently at Sutter Memorial having my daughter treated urgently after being totally neglected at UCD. They are under staffed and overwhelmed so I totally was trying to be understanding but when you leave your patients that cannot breathe and neck is swollen and pressure is causing vision loss..left unattended for hours in the waiting room without even checking on us or offering anything for relief and No compassion smh I cannot believe how horrible this hospital is. The Whole ER needs a revamp starting with the Horrible staff. Oh almost forgot I left there came to Sutter they rushed her back immediately and started treatment saying it’s an urgent matter

1 /5 mirna cardenas: This place is horrible, it’s a complete joke. Especially the emergency department. The staff are very rude to patients and your looking into waiting for roughly over 4 hours just to be seen for standard bloodwork before your even taken to the back. My mother in law was transfer via ambulance due to a fainting (possible stroke) and fractured her face and even then already being in the back she waited 2.5 hours to be seen and told they wanted to repeat the blood work she had already gotten done at the previous hospital she was at. Then she was told they would be keeping her overnight for observation and had to wait 4 additional hours for her to be admitted and transferred to a room where she was in for about another 4 hours before she got kicked out into the hallway because they where told “we have 60 patients ahead of you”. Am not sure what there issue is on why they can’t function in an organization and professional matter to treat there patients but they are horrible at it. They really need to reconsider their system

1 /5 Lauren Pacheco: I want to warn new mothers about this maternity ward. It’s just sickening how some nurses and doctor still have their jobs here. The amount of lying, retaliation, and medical malpractice in the maternity ward is absolutely insane. I nearly died and had to call my doctor saying I’m gonna die here. They said my pain in my chest was all in my head. 15 hours I could not breathe. They sent in social workers and even tried to take my child away when she came. I had a collapsed lung btw. Oh, did I mention they didn’t treat it either and I have permanent scar tissue, lung damage, and asthma now? Yep. They also forgot to give me a pillow and my insulin. When I mentioned this the nurse was pissed and retaliated. When my daughter was jaundiced and needed to have phototherapy she was crying non stop. They refused to let me hold her, they didn’t give her any breaks either. I had preeclampsia, a collapsed lung, emergency cesarean(thanks to my doctor who came to my rescue.), and the I asked if they could give me a break to rest because if I can’t do anything to help her can someone please come and give some time to rest as I clearly needed it. They called social services and said that I can’t handle a crying baby and my child needed to be taken away. I’m not kidding. Fast forward to my delivery at Sutter Hospial with my second daughter, absolutely opposite and incredible. They even offered to help with my second born because she too was jaundiced and they said some times babies don’t take well and they can take her for some time so I could rest. I started crying. And told her everything and she just held me and said it’s okay and they would never do something like that. So ya, stay away. Stay very far away if you can. Oh, I forgot to mention they didn’t bill my insurance correctly, and then within a month sent me to collection for $27,000. Yep you read that right. I walked into their billing office and showed her all the documents and incorrectly billing insurance cause it to be rejected and they said they were doing it over again, then suddenly sent me to collections with any notification to me. She said once it’s been sent there’s nothing they can do. Luckily, when I called collections I asked if they report to credit, they said no. I said close it I’m not paying a cent then. They did close btw. Thank god for that. I wish I had the money to sue when I this had happened to me. But I was a young mom. If you are a younger parent and I mean under 23, go to Kaiser or sutter. Just trust me on this one.

5 /5 Mike Hughes: Excellent service and staff, I just finished a five day stay at Davis 6, the nurses and physicians are excellent. The doctors really push to get all the tests completed before your discharge, they also listen to your needs and will discharge you once you are stable. I will go out of my way to get to UCDMC if needed, I deserve excellence and appreciate great people and service.