Gabby Juarez On Sunday January 12, 2025 my mom was sent over to UC Davis from Marshall Hospital due to an orbital fracture and a fractured nose . When I arrived all they had given her was Tylenol for the pain and barely slept due to them not giving her a pillow I asked for said pillow and they advised me that they were out .
Dr’s told me that in the Morning she would be admitted into a room and she would get an Echo scan of her heart .. that never happened . The room situation also never happened and we go wheeled into the hallway instead .
My mom was extremely upset and wanted to be let go and mind you we had already been waiting 14 hours and nothing happened. Nobody even came to check up on us one of the nurses that had nothing to do with her area was willing to help and I asked if there was anyway my mom can be let go because we were done waiting and we would rather get treated from San Jose And she disclosed that she would look into it as soon as possible. I tried talking to the trauma nurses from day and one of the nurses was extremely rude and close. The door on me told me that they were gonna tend to a new patient that was coming in and somebody would probably help me later.
Come to find out that patient was up getting a room away . I asked where the bathroom was because my mom needed to go to the graven. Nurse barely helped me. She pointed me to the direction of the restroom, but then after that we were on our own.
The doctor that came to see my mom before we left was adamant about letting us go home. I told her well we haven’t been. Talk to you at all and she tried to reassure us that it was gonna be fine that she would rather have her be there. I said well I cannot wait until you guys are ready to treat my mom my mom’s in pain. They had her on oxygen and they unplugged it just to place her in the walkway.
One doctor came to check out her hand because since she had gotten there, she was complaining about the pain on her left pinky and it turns out that she has a fracture and they wanted to keep her to put a cast on it but I said no thank you we’re just gonna head home She was not too happy about that.
Not to mention there is no up keep with the restrooms so Disgusting when I took my mom in there was feces on the floor.
The main restrooms inside the building near the cafeteria were also trashed and had OC covers pee all over the floor toilets were not flushed. Counters were so dirty. I did not want to even use the restroom, but I had no other choice since all of them were In the same condition.
If you can avoid this hospital, please do not sit foot in there they are rude. They are racist and they pick and choose on how they treat people.
1 /5
Jefferson Leiloni “Leiloni J” This is for the ER! I am currently at Sutter Memorial having my daughter treated urgently after being totally neglected at UCD. They are under staffed and overwhelmed so I totally was trying to be understanding but when you leave your patients that cannot breathe and neck is swollen and pressure is causing vision loss..left unattended for hours in the waiting room without even checking on us or offering anything for relief and No compassion smh I cannot believe how horrible this hospital is. The Whole ER needs a revamp starting with the Horrible staff.
Oh almost forgot I left there came to Sutter they rushed her back immediately and started treatment saying it’s an urgent matter
1 /5