Todos Para La Salud - Fresno (CA)

1 /5 Laren R: Awful hold times, sometimes up to 45min, the staff is very rude, and make going even more a nightmare, much less calling. Doctor is only there a few days outa the week. If you can go elsewhere, do. Unless you like not getting help.

1 /5 Ijeoma Okwelogu: I recently went to this clinic to be seen for a physical. I was checked in promptly booked by Catherine and checked in by Chantel and I had an MA that did my vitals were all awesome outstanding and the doctor very very good very very good doctor the next day I came back for labs and I had to see the front desk lady on the other side where they do the labs in the morning and her name is Noreen. She speaks Russian or some kind of you know foreign language and she has Gray or platinum gray hair. She was extremely rude immediately when I walked in to hand her my paperwork for my lab she told me “ GO SIT DOWN THERE IS SOMEONE AHEAD OF YOU” without even checking my paperwork or knowing who I was. I went and sat down and watched three other people go ahead of me (including one Russian couple that went and spoke only Russian to Noreen, who she was very pleasant and helpful with.) before I went up to ask her how come she didn’t at least find out my name Before telling you to sit down and how come I saw 3 people go ahead of me at which point Mrs. Noreen became very argumentative and dismissive. She stated “I’m not checking paperwork. I don’t do that.” Luckily, luckily, for her, Chantha was there to defuse the situation and try to explain away her horrible behavior out of respect for Chantha I sat down and continued to wait. Her was Rude, unprofessional, and they need to have her working somewhere in the back not in the front. She will be a deterrent for all future customers and patients!! if I have to do labs in the future, I will no longer go to this facility to do labs. I would rather go directly through the Quest. It’s sad to see this because they have a great team, including the lab lady the doctor and also the other front desk ladies who are very pleasant and helpful is just one bad apple that ruins the bunch that bad apple today is Mrs. Noreen.

1 /5 A Martinez: Highly unprofessional doctors office. The women who work in the office at the front desk are extremely rude. Appear to have no patience. They do not answer any of the phone calls. If you are a diabetic and they give instruction to call the office if your glucose is extremely high, forget about it. They won’t answer. The office is extremely dirty and they are constantly changing doctors .

1 /5 Nora Cedillo: Please do not bother taking a loved one there. The phones go to answer machine & calls are never RETURNED. Prescriptions take months to be filled, CVS calls, I call, nothing. 3 weeks ago I called the office to get a referral to a specialist & I’m still waiting to hear back. Twice I had to take time off work to go into that office & see 3-4 people sitting in the receptionist but they can’t answer or return calls??? I just finished making an appt to a new provider dr. They don’t want my business & they definitely do not care. One star is way too many stars.

1 /5 Desiree Herrera: Unorganized, unprofessional they would have interns working there scheduling appointments that I didn’t need, follow ups when I asked for Pap smears, I was scheduled consultations for Pap smears for almost a year. Taking time off of work thinking I was finally getting a Pap smear but when I got there it was for follow ups or consultations. Then I asked for help with my PTSD and they prescribed me medication and had a therapist “threw” their office call me, that therapist called me twice and never heard from him OR the doctors office again, Even when I called to follow up with the therapist the newer Mexican lady that answers the phone is rude! She never has no answers to my questions and her tone is as she’s bothered that she’s working. My prescription was out I myself and the pharmacy tried to get refills and both me and the pharmacy never heard back from that doctors office, this medication should not be stopped suddenly, since then i decided to find health care elsewhere. I don’t feel my health was valued at this doctors office both doctors there are rude.