Scripps Memorial Hospital La Jolla - La Jolla (CA)

5 /5 Mrs. Gomez: I delivered a healthy beautiful surrogate baby girl on 2/14/25. This was my first time at Scripps La Jolla and I’ve never had such a great experience during childbirth like I did this time. From the moment I checked into L&D the nurses immediately took care of me. My midwife on call for my doctor both were absolutely incredible. I love that they asked what I wanted and also provided me guidance and options during my entire labor experience. My nurses during childbirth and postpartum care were very supportive. I was well taken care of during my stay here. I appreciate the nurses because you can tell this wasn’t just a job for them but something they are passionate about doing and absolutely love. If you haven’t had your baby here and you’ve been wondering about your experience here I’d highly recommend it. Thank you L&D plus postpartum nurses and doctors for taking care great care of me, the parents, and baby!

4 /5 Elk Hunter: The Good, the Bad, and the Ugly My wife had surgery for a pacemaker replacement on February 6. GOOD: The medical staff-Dr Rogers, Dr Martin, nurse Natalia, etc were beyond GOOD-they were exceptional. BAD: We left about 6:30 PM. Very poor, if any, lighting between the hospital and the parking garage. Walking paths were not illuminated at all. Car lanes were barely lit at all. UGLY: I had knee replacement surgery last year and walk/hobble with a cane. At Noon there was a golf cart person in the parking garage to give me a ride back to the hospital entrance. At night nobody was available. When I inquired of personnel, I was told nothing available and they made no effort to help me. I had to hobble the whole way to the garage-no lighting. Almost got hit by a car twice. This is a very bad situation for everyone. Today my knees are so stiff and sore that I can hardly move Cheers, Walt Bratten

5 /5 Britt Thomas: I gave birth for the 2nd time here at the end of Jan, and chose this hospital because I had such a great experience with my daughters birth here a couple years ago. Once again I felt safe and supported during labor & delivery and during my recovery. The nursing staff here is incredible! I want to acknowledge and give a special thanks to Jina in L&D for her kindness and help (she delayed her lunch break just to stay with us until the baby was born). And a thank you to Rusty, Lizzie and Cheyenne in the mothers recovery department for all of their help during such a vulnerable time in my life. I highly recommend this hospital for any type of patient care.

1 /5 Alexander Nelson: I have been here for 3 ½ hours. 1 hour in the waiting room and 2 ½ hours in a "room". Your level of care and importance will depend on how good your insurance is. I have been sitting in the room with pain that is on a level of 8 out of 10. No doctor has come in. The nurse has not come by in over an hour and even registration hasnt come in. I hear the staff talking about relationships and restaurants behind the curtains. I used to have high regard for this hospital, but that was 12 years ago. After being here for a long time and sitting in pain, and reading the reviews, I see the negative reviews are true. Some of the "positive" reviews are bizarre, with one reviews discussing the food and old TV shows. I definitely would recommend Sharp Hospital over Scripps. Some of the hospital staff act like children in high school. You can see it by watching them as you sit in the waiting room. Listening to the nurses talk to patients family members, I can hear that the nurses and doctors dont know what they are doing. One nurse admitted they didnt didnt do any blood tests for a patient with edema. Now registration comes almost 3 hours later. I decline and then my nurse comes in saying sorry, that theyre inundated with flu patients. Really? Flu vs 8/10 pain from my back to my feet. They know they are bad. They just dont care.

1 /5 Stacey Thompson: Their billing department is horrible. I have been calling about a bill for over a month and got permission over the phone twice to discuss a patients bill. They are now asking me to provide written verification and keep charging twice the amount of what the bill should be. I understand by law they have to have permission but I have already been given permission. I was also on hold for over 45 mins just to have someone tell me they couldnt help me and then they wouldnt let me talk to a manager. There customer insurance needs major improvement and their billing department needs to be better trained. So frustrating.