Select Specialty Hospital - San Diego - San Diego (CA)

5 /5 Trish B: I spent 85 days at Select Specialty Hospital and am certain it was the right decision. I chose Select based on their affiliation with Scripps. While there I was able to access my labs via Scripps’ portal, making it easier to read the results and discuss them with my doctor. In all honesty, I was initially hesitant about my stay as the hospital rooms are a bit outdated: however, that was me judging a book by its cover as the Select staff put my mind at ease. I was welcomed, respected, and thoroughly enjoyed my experiences with staff, from doctors, nurses, physical therapists, contracted dialysis, imaging, and wound care, CNAs, care managers, housekeeping, facilities, kitchen personnel, and the receptionist. (Whew! I think I included everyone.) More specifically, M******e from the kitchen, who personally went room to room to take food orders from patients, was a breeze to work with considering my many diet restrictions. M******e was thoughtful, considerate, dutiful, and interaction with her was a highlight to my day. N*****a with physical therapy was an enthusiastic source of encouragement. While in her care, she cheered me on and stayed positive, both of which are important factors in keeping patients motivated — me especially. The nurses and CNAs made an incredible impact during a long stay such as mine (85 days). Nurse shout out: S**e, A**l, T******d, F***z, A****e, D****l, R**e, M*****a, T****a, R***n, M***o, N*****a, F***i, V***y, S**a, K****y, E****n, B*****k, J****y, I*n, M*a! CNA shout out: Kuya T*m, I**a, G***a, J**n, R**a, A***r, S***y, R****a, R*****a, S*****a! Transitioning into life after discharge hasn’t been seamless in terms of setting up in-home care, but hey, considering all the working pieces, it’s understandable. Would I recommend? Absolutely! 10/10 **** I started out the names because privacy and all that. ****

3 /5 Isaac Vargas: I am writing to share my experience during my seven-day stay at Select Specialty Hospital, originally scheduled for eight days. After a minor procedure at Scripps in La Jolla and three days of observation, I was transferred to Select Specialty Hospital for recovery. Despite mixed reviews, I decided to give it a chance after speaking with Clinical Liaison Michelle Zhao. Upon arrival, the hospital felt eerie, and I was initially placed in a room with unsuitable roommates. The hospital seemed a little rundown and a lot of equipment seemed outdated. After raising my concerns with the supervisor nurse, Heather, I was moved to a more appropriate room, although it was initially bare and lacked basic amenities. A major issue arose with a male nurse who was unprofessional during wound care, prioritizing taking a photo of my wound over patient privacy (name unknown, Indian man with manbun). Heather promptly addressed this by assigning a more competent nurse and adjusting my uncomfortable bed. The situation improved from Saturday onwards with better nursing care and professionalism, despite some confinement to my room over the weekend. My doctor, Dr. Tran, was rarely seen and not very helpful. Wound care varied, with some staff being excellent and others less so. (Male nurse name unknown, very personable, his supervisor not so much) The worst part of my stay occurred on the second-to-last night with a nurse who mishandled my IV medication and seemed to lack basic nursing knowledge. Fortunately, the supervisor intervened, and I was assigned a more capable nurse (Natalia). On my final day, I was unexpectedly moved to a shared room with poor conditions, leading to my early departure. This move was poorly managed, with little communication and no follow-up from doctors. In conclusion, my stay at Select Specialty Hospital was disappointing, marked by mismanagement and lack of communication. Heather was a standout, providing excellent support throughout. I will provide detailed ratings on various aspects of the hospital separately. •Nursing care: 6.5/10 -Nurses that went above and beyond: Amal, Natalia, Pamela (another nurse, forgot her name said she was from east coast) and nursing supervisor Heather. •CNA care: 8/10 “Honey” was the best CNA! •Wound care: 6/10 •Hospital food: 6/10 •Doctors: 5.5/10 •Upper management: 5/10

3 /5 Ronnie Clark: Dr Hom is a primary care doctor at Select. Id avoid him if possible. His communication was minimal throughout the entire stay. Wed request updates constantly to no avail. Very frustrating when you have loved ones who are very sick. The nursing staff was great, Day in & Day out. Always a great attitude, and took their job very seriously. Thank you to all the nurses!

5 /5 Kaveh Hafezi: Everything as been wonderful. The staff has been so kind and attentive especially Britnee, Rashida, Josh, Maggie, kierra, Barret and so many more. Thank you to all the staff and doctors that took such amazing care that we are now able to take our dad home.

1 /5 Jeff Gibbs: Warning to all !!! My stay at select specialty hospital was a nightmare. I had one nurse rub feses on my face, and talked to the CEO Tommy Le whom didnt follow up on it, another staff verbal abused me, and had another respatory therapist force my head down to give me medicine through a mask that I refused. Talked to the CEO and Justin Hanson about the incident and was told he had disapline action against him, and they just changed his shift, no future action for physically abusing me. Would never recondmend anyone to be in this facility.