5 /5 JH Nonomura: Today I’m in Scripps Clinic Infusion Center on the second floor. The facilities and staff are considerate, well organized and pleasantly professional. My Infusionist is Monella, an RN. Monella and her colleagues are a delight. Monella is the best kind of professional you could ever meet because she made sure that I was comfortable, and she gently and verbally prepared me for each step of the process including the removal of the needle at the end. She and the other staff were clearly and impressively focused yet happily chatty; yet in the knowledge that they were each highly trained and credentialed, and prepared for eventualities well beyond the routine. Yes, I felt comfortable; but I recognized professionalism and I knew all was well. (In turn at subsequent visits Cheryl, Wendy and Kristin each approached the same process remarkably differently and competently. They’re all wonderful Professionals.)
