North Park Family Health Center - San Diego (CA)

5 /5 kadie durocher: i’ve had nothing but positive experiences at Northpark. The receptionist and those that are booking the appointments are friendly, engaged and so helpful. They really take their time to go the extra mile and answer questions, and if they can’t help you they refer you to someone that can, provide phone numbers or connect you directly. My personal primary care, Lori Lapina was beyond amazing! I truly feel that she saved my life. I appreciated that she truly listened to me, Heard what I have to say and directed me to get the help that I needed. I’m very grateful that I have access to this community of healthcare professionals.

1 /5 Anna Phaimany: I have experienced ongoing challenges with communication and professionalism at the North Park Center. The medical assistants often appear impatient and engage in arguments with parents over the phone, which undermines respect and creates unnecessary conflict within the referral process. Unfortunately, I have had particularly negative interactions with individuals such as Daisy and Kiara (one of them), where I felt that my concerns were not being properly heard. The role of a medical assistant is to listen and facilitate care, yet these interactions suggest a lack of attentiveness and professionalism. This small office seems to operate with noticeable bias, which negatively impacts families who rely on these services. It is disappointing to encounter this level of disregard in a setting that should prioritize support and understanding. I hope these concerns can be addressed to improve communication and patient experience. Do not bother reaching out to Rachel the center director she is only skilled at business nothing further

1 /5 Joanna Jade: I usually go for Family health center for care for my pregnancy since Im 31 weeks pregnant now but not usually on this location. I went here today for an ultrasound and non stress test, but more importantly is to talk to a doctor about my condition, since I was just diagnosed with GD. They didn’t really care about their patients and the doctor wasn’t really being attentive and helpful, she looks like she’s in a rush. I wanted help for my early disability also a letter for my absences for my work since my work is strict she just told us to just tell it to the case manager in a rushing voice. Worst is the case manager was more rude, giving us an attitude and didn’t really helped us, didn’t helped us with the paperworks and letters we needed as proof for my work. I will avoid this place as much as possible if you needed care, go to a different location. I went out of this place confused and really felt like I wasn’t heard as a patient voicing out my concerns.

5 /5 Sara Silberstang: Great local place to take my son. We see Dr. Khawla Hanna Suleiman and she is incredibly smart and on top of it. Better than the doctor we used to see at Scripps. There’s a lot of bad reviews here and they aren’t really accurate and give you a bad impression. If you don’t arrive on time and your doctor won’t see you, that seems like your own problem.

2 /5 Ladybug Barber: Women’s health is a nightmare. Gynecology is the worst to get scheduled. Need a biopsy and hysterectomy yet can get anything scheduled or answered. 2nd try doc was great but can’t get back into her . The scheduling is the worst. Office doesn’t care. Just fronting for call back. No one cares you’re in pain here