5 /5 Sherri Lynn: Weāve unfortunately had to visit the ER too many times in the past few months with our elderly mother. As well as having her admitted. First let me say, the entrance to ER is being remodeled, but it has not affected their care for patients. We have had great experience with most the staff , nurses and doctors. But if we could clone two particular ones that just go above and beyond for our elderly mom, we would want them always. In the ER we have had a particular nurse that shows true compassion and excellent with our elderly mother, his name is LEO, regardless of her age, he makes us feel he truly cares about her wellbeing. Unfortunately yes her age does allow some staff at other locations to disregard her care, so we make it a point to come to this emergency room, knowing most are great, and LEO has been exceptional with her each time.
While admitted we had the honor of having probably the best Dr yet, who showed once again true concern and compassion toward our mother, regardless of her age. She explained things so well, and really looked for bridges to help her situation rather than road blocks due to her age. Her name is Dr. Samantha Mason. We felt the most comforted finally today as she took her time to really explain things and left us comfortable with decisions. Two incredible staff members that just go above and beyond to show they truly care. Again, we have had great staff overall for the most part at this location.