Palomar Medical Center Poway - Poway (CA)

1 /5 Tobias Samuel (Tobi): I came in the ER because I was having my first panic attack, whatever. I listed every symptom I was experiencing and the Doctors and nurses only worried about the anxiety and sent me away with only anxiety meds and well get a psychologist I HAVE POTS!! They didnt listen to me! Do not go here if you were born a woman they will say you are mentally ill or overweight and send you away! J. Foster WILL NOT LISTEN

5 /5 John Han: I had a great experience yesterday at the ER. My nurses were kind and everyone had a welcoming attitude. My doctor was thorough with her work up and made sure I knew what to do after discharge. The CT scan tech was also very nice and experienced. She communicated what was happening and how I’d feel. I appreciate this team for making me feel better.

3 /5 Lynn Savage: My doctor at this facility is great, however the patient portal is terrible. Seldom can i access my test results. Its truly about as bad as it gets. I have tried calling to complain and ask for help. Nothing!! Come on Palomar, you can do better than this!!!

5 /5 Sherri Lynn: We’ve unfortunately had to visit the ER too many times in the past few months with our elderly mother. As well as having her admitted. First let me say, the entrance to ER is being remodeled, but it has not affected their care for patients. We have had great experience with most the staff , nurses and doctors. But if we could clone two particular ones that just go above and beyond for our elderly mom, we would want them always. In the ER we have had a particular nurse that shows true compassion and excellent with our elderly mother, his name is LEO, regardless of her age, he makes us feel he truly cares about her wellbeing. Unfortunately yes her age does allow some staff at other locations to disregard her care, so we make it a point to come to this emergency room, knowing most are great, and LEO has been exceptional with her each time. While admitted we had the honor of having probably the best Dr yet, who showed once again true concern and compassion toward our mother, regardless of her age. She explained things so well, and really looked for bridges to help her situation rather than road blocks due to her age. Her name is Dr. Samantha Mason. We felt the most comforted finally today as she took her time to really explain things and left us comfortable with decisions. Two incredible staff members that just go above and beyond to show they truly care. Again, we have had great staff overall for the most part at this location.

2 /5 Arturo Sol: The Medical Center treated my problem but be mindful that apparently their ER Doctors are contracted through a different company. So a year or two later youll get a surprise medical bill from the Contractor that is horrible at submitting their information to your insurance, forcing you to do their job while they threaten to send your bill to collection. Trying to contact them is a nightmare, too. Theyll send you chasing your own tail in circles for information that is always missing something. Just be prepared to deal with a headache and your first medical bill is NOT going to be your last.