Pacific Pediatrics Medical Group - San Francisco (CA)

1 /5 Rich Daigle: The 2 stars are for the fact that they were close by and easy for us to get to but that’s about it. I understand that people are busy but the front desk staff are unfriendly and rude. The DRs seem to be just going through the motions (except Dr. Facuda, but we never got to see her) as they mindlessly shrugs they shoulders about any question you might have. The nurses were actually pretty great, that was the only good thing about this place. Lastly they will nickel and dime you for everything, including getting your child’s information to a new doctor, that was the last straw for us, I hope the nurses and Dr. Facuda escape that dead end, sad eyed place. Look elsewhere.

1 /5 Meg D: My daughter has been a patient here since birth (many years!). I have had many experiences with physicians and physicians offices for many years, also. While the physicians here are probably reputable, my history with their office staff is not favorable. My suspicion is that the group does not provide high enough compensation to attract the most dedicated office personnel. Recently, the physician ordered a referral to UCSF, and I was told that if I did not receive a call from UCSF in a day or 2 to call back. I did that at day 5. The office staff was insistent that they had sent the referral. Now its been a week. After my several calls to UCSF and to Pacific Pediatrics, no referral. I had to contact the doctor to get it going. If this was the first or only incident like this, I may have let it go. They need to hire staff that will follow through on administrative issues like this and take ownership. Instead the office staff become very defensive "who did you talk with" "oh, you were seen at our other office" responses like that. Think twice about signing up with this practice, due to the inefficiency o the staff.

5 /5 Matan Zinger: Our first son was born with a life threatening condition. The doctors and staff at Pacific Pediatrics went above and beyond in order to figure it out, as well as support us during those difficult few weeks at the hospital. For over 3 years now, we sleep better at night knowing that our children are cared for by Pacific Pediatrics.

5 /5 Robert Sean McNeil: No problems for us. Dr Lee is super cool and answers all our questions

1 /5 Eve Mo: how can you trust a Doctor like him. he is too old, he is missdiagnosing your children wake up people., dont trust him..