Family Care Centers - Irvine - Irvine (CA)

5 /5 Susy Nishimura: Very timely and proper care received recently. Thank you to the front office for promptly coordinating the appointment and following up with phone calls regarding test results and to Ashley, PA for her kindness and thorough explanations.

5 /5 Sharon Valdez: Last time I visited was about 2 years ago. I refused coming back due to my negative experience and misdiagnosis from the doctor who seen my husband who ended up in ER same day. I shared my feedback and refunded me the visit on which I appreciated but it was not easy coming back for a while after that. Last week I had to take in my daughter and thought giving it a try since the convenience of being closer to home. I was very pleased to say the least! I was very impressed by the staff you guys have there now. Very friendly , heart warming and professional. They helped me out , accommodated my zoom visit with the doctor for my daughter based on my work scheduled. I believe it was Dr. Kelly ( sorry I can’t fully remember the name) she was amazing, sweet and patient. She had us stop by office for my daughter to take a COVID test and was very gentle and not scary as everyone makes it sound. I was very happy! The staff young lady and gentleman both super helpful and professional. I am glad this office has taken pried on improving their services and the right qualified people are there. Thank you for all your help and getting us through that week. Thankfully my daughter was back to school!

5 /5 Diane Rybacek: Office staff is friendly and helpful. Back office staff is friendly and thorough. Alison is a gem! She is very thorough and knowledgeable as well as adding the personal touch. She always remembers things about my family and adds stories about her own family.