1 /5 DAILY REFINEMENT: I have always had a great experience with Dr. Sunil Arora, MD. He is a knowledgeable, caring, and attentive doctor who truly listens to his patients and provides excellent medical care. However, my experience with the front desk staff has been disappointing. The receptionist is rude, dismissive, and lacks professionalism, which makes visits frustrating and uncomfortable. Unfortunately, this has affected my overall experience, to the point that I have decided to stop going to this practice. I hope the office management takes this feedback seriously and improves their customer service because Dr. Arora himself is an excellent physician