Dignity Health Urgent Care - Woodland - Woodland (CA)

3 /5 Helen Bouslaugh: Our GP has cancelled so many appointments and we our so frustrated with the Clinic. When we began using this clinic 40+ years ago, it was the premier facility in Northern CA. Patients came from Redding to be seen here! Urgent Care is not to relieve the ER, as they have no on-site services other than colds, flu or minimal care which in most cases is not urgent care. We will now go straight to ER. There are specialty departments that function flawlessly, however, seeing a doctor to get the referral to a specialty department is a long drawn out process taking months of patience! And the Advocacy line is a perfunctory option without any results. This is a sad state of affairs. We will be calling our insurance for options close by.

1 /5 malena Ramos: Dear Patrick Newton, I am writing to express my concern regarding my recent visit to urgent care. My daughter and I arrived at 7:00 PM and were last seen at the facility. At approximately 7:50 PM, I asked Franchesca how long it would be before we were seen, and she informed me that we would be next. However, I noticed that multiple walk-in patients who arrived after me were seen before us. When I inquired about this, Franchesca stated that those patients had arrived before me, which was not accurate. Additionally, she rolled her eyes at me, which I found to be unprofessional and dismissive. At 7:50 PM, another walk-in patient arrived and was seen before us as well. As a front office employee at Woodland Health Care, Franchesca’s role is crucial in ensuring fairness, accuracy, and professionalism, especially when dealing with sick patients. Proper documentation and patient prioritization are essential in a healthcare setting. I hope you will take this matter seriously and implement the necessary changes and training to prevent this from happening to others in the future. Thank you for your time and attention.

5 /5 Bob SIlva: Been part of Dignity since beginning and have had nothing but great help from them

4 /5 tim bassett: Always friendly. Took about three hours from start to finish . Doctor even called me herself with follow up. No complaints.

1 /5 The Traveling Urquidez: Wow, took my daughter to get a quick digital block and fix her ingrown toenail, but after waiting for over an hour, we left. What a strange practice. Will not return.