North Los Angeles County Regional Center - Chatsworth (CA)

1 /5 Aleksandra Dworska: What a colossal disappointment and waste of time. Useless. That’s all I can say. 3 weeks reply time from “case manager” who really doesn’t care. My son has been diagnosed with spectrum back in November of 2023. As of today we haven’t received a single service. I’m supposed to be getting respite service at home but they can’t provide that service. It was suggested to us that we find a family member or a friend who can do that. I found a qualified person. In two weeks they didn’t care to onboard her and so she found another job. I’d be burning in shame if this was how I “perform” my job duties.

1 /5 Tiffany Santos: I’m reading other reviews and can see I’m not the only one. I’m sorry for all the families out there not getting the services they need. I’m in the same boat. They’re all talk, but when it comes down to getting a service, it takes way too long or it never happens. Most of my emails require follow up weeks later. Supervisor never replies, ever. I’m so disappointed and it’s my son who is suffering for not being able to get any of these services. Very rude, unprofessional, and inexperienced staff.

1 /5 Jure Escalante: Ive been with this regional center for many years. Services were always amazing and my case worker was amazing as well. This year and last year have been so horrible for me. Seems like a lot of case workers left. Calls are never returned by workers and supervisors. Not even my emails are answered. Im so upset because they offer services for you and never follow up or help you. I heard a lot of changes have been going on to this location. By the looks of it even the people in charge are as bad as the case workers.

4 /5 Serge Eremenko: My wife and I tried to get help from Regional Center for our son almost a year. So many phone appoitments, mails/e-mails, tests and papers to fill in. At last we were approved and got contacts to our coordinator. It took around 3 weeks to call and mail him and when finally he called me back he told me that Regional Center doesnt provides for childs with autism speech therapy or other therapies, only babysitter if my wife wants to come to supermarket. A long way in a year to hear this... Upgrade. We got the new worker and situation improved significantly. She and her supervisor really try to help us. I wish that all who needs help get it ASAP. Thank you!

1 /5 Clarissa Ortega: I’m not very happy with you regional center as you encouraged my sociopathic mother to get guardianship over me in the first place when I never needed one because my autism is mild and not require a guardian. I DO NOT ENCOURAGE ANYONE TO TRUST THEM…