Agarwal, Dimple MD - Palm Springs D G: Terrible. Im paying 138 a month, insurance doesnt cover covid testing, Im coughing really bad, congested and am in pain. They said I have to get tested before they can prescribe something, So I go out and have to buy a covid test, results were negative, I must have the flu/fever. Called back trying to get some better meds.Was told they left messages to the dr to send a referal/prescription to the pharmacy, i understand the DR must be busy but we are on Day 3 of calling trying to get some medicine. Literally health insurance is such a scam and waste, whats the point. i paid copay over the phone and got ZERO SERVICE for 3 days.
Get your facts correct. I was told i would recieve a call back for the initial missed call. This office will really make you feel like crap, when your already feeling like crap. Zero help. ive been a patient here for a little over 2 years. worst experience ever. still waiting for someone to call me. still waiting to get medicine for my sickness. paid money zero service.
"Your health and satisfaction are our priority, and we hope to address this promptly to improve your experience. Please reach out so we can assist you further".
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