Childrens Primary Care Medical Group - Chula Vista (CA)

5 /5 Esmeralda Orejel: Ive never had any issues , the staff is great , always very attentive and nice . My appointments are always given to me in a timely manner , even when I have to take my kid in for whatever reason Ive never had an issue getting an appointment for a same day visit. Dr Santiago is amazing , shes always attentive and redirects us to specialist if need to immediately. If theres any lab results she makes sure to give you a call back quickly Im extremely amazed by the efficiency. My kid and I we love her, she truly seems to love her job, she hears you out, shes patient and caring, she always makes sure our questions are answered.

1 /5 Chloe L: I took 2 days off a week. My boss has…Brought my son to see a doctor, but he never saw the doctor. He had a cough, headache, dizziness, vomiting, and stomachache the first time. I made an appointment 2 weeks later. 2 days later, he had a second cough, headache, dizziness, and stomachache, which became more severe and he couldn’t go to school. He cried out in pain when his stomach was touched. A woman said he couldn’t wait and could go to an emergency clinic…….

5 /5 Rayven J. Johnson: I love that I found a place that truly takes the time to care for my daughters. I also love that they offer after hours appointments which makes it convenient for my work schedule. All the staff here is incredibly friendly and warm and the doctors all show wonderful bedside manner and are great with kids. I couldn’t ask for anything more!

1 /5 alejandra meneses: They denied my daughter a walk-in even though she was sick and needed to see a doctor , they said they didn’t have appointments available and that they couldn’t see her, I will not be returning and I don’t recommend taking your children there.

2 /5 Nick Decherd: We have been here for three years. Doctors have been good, although they are often overbooked. This last year of service was particularly rough for our family as we noticed longer than normal wait times (not unusual to wait in excess of 30 minutes for our scheduled appointment). We have also been trying to get through to billing for three weeks to pay remaining bills for the year. The Voicemail system is in place and promises a call back, but we still have not received the call back. We give it two stars for now with hope that CPCMG will take notice and take action to hire more staff in order to serve their patients. Hopeful that changes will be made and we can update our review next year.