Form is Function I depend on Alex and his people 100%. Always clear communication and excellent work. Been going there for 11 years. Brian once fixed my car over the phone!
5 /5
Ethan Stauts These guys are great. We had an alignment issue that was really hard to identify but they worked on it all day and called me to give updates on progress throughout the day.
They were able to get us in the same day we called and the car was ready for pickup at the end of the day. Their after hours drop off and pickup made it easy, they were honest and direct and reasonably priced. Will defiantly be back here when we need service.
5 /5
Sophia Holder Months ago, needed a fix for a P0101 code on my vehicle. Explained to the man at the front desk that I had already replaced the MAF sensor with a factory part for the same code only a month prior and insisted that it must be a problem with another part adjacent to the sensor—nope, he immediately shot that idea down and refused to inspect the parts directly connected to the MAF sensor.
I wanted to go get a second opinion, but he said he would then have to charge me $75 for a diagnostic fee… as in, plugging in a code reader and seeing that the code was P0101, which I already knew. So, I was suckered into paying $400 for a new MAF sensor that was *not* a factory part.
Shocker: the same code appears again not even 50 miles later. I was going to go back and hassle the place but I decided it was a money pit. He’d probably charge me to breathe the air there, haha.
Eventually took it to a dealership where they found it was a huge, obvious tear in the air intake boot. Paid the same amount to get it fixed there, and now the code has actually been fixed. Vehicle is in perfect shape now.
Don’t go to Douglas Automotive if you actually want your vehicle properly diagnosed and fixed.
1 /5