AJ The front receptionists were extremely rude. I asked if I could be seen because I had leg pain and as I was explaining the 3 receptionists standing there looked at me like they didn’t care. I waited for a response but none of them said anything, it was as if they didn’t care. Then they finally told me I should go somewhere else where I had been seen. I told them I had been seen there a couple times. And one of the receptionists I think (Becky) told me no again and I asked her if there was anything they could do. She walked to the back and when she came back she told me there was no availability. I asked if she knew where I could go because I couldn’t walk and my insurance always told me to go there. She logged in to her computer without telling me a word and said all of a sudden they had an opening but had to wait an hour. Dr. Kristen on the other hand was amazing! Super sweet and did everything and anything she could to help me and provided me with what I needed. If it wasn’t because Dr. Kristen knows my situation and I feel comfortable with her I wouldn’t go back. I have never felt looked down upon like I did at the front with the receptionists.
2 /5
Moke Sisha Very rude. The lack of bed side manner with the Urgent Care Doctor doesnt help people get healthier, especially when we are in a time that we as a nation were asked to show kindness. People are trying not to go to the hospital during the pandemic and a terrible doctor is not good for them to fall back on.
1 /5
