Elizabeth Hastings We had the best experience with Dr. Dhaliwal and his very professional staff. They were timely, efficient and very accommodating. Dr.Dhaliwal removed our 7 yr old granddaughter’s arm cast. He made sure she wasn’t frightened and she enjoyed the entire experience. Thank you Clovis Urgent Care!
5 /5
Christy McCrea I would give ZERO stars if I could. The absolute worst receptionists on the face of earth! Karen, Serri, and Tamos were the rudest people I’ve ever experienced in my 45 years on this earth! My blood test was compromised due to a negligence in their office they told me my tests came back normal when in fact they didn’t spin my blood. I tried to ask them not to bill me because now I have to retest somewhere else they will not help me! Serri said she would take care of it and make sure I wasn’t charged she promised a call back mind you this was after Serri went off on me in a rude way saying she’s not a robot and literally yelled at me on the phone just because I needed help with my bill! Serri lied to me she didn’t call nor fixed the problem. She said my tests were normal when in fact they weren’t and if I didn’t request a copy I wouldn’t of known that the results were compromised They so rude, I can’t believe the amount of neglect I went through! I still am having unresolved medical issues, and they don’t care about people! When I called a 6th time Tamos said they made notes about me in the system, that I had to pay for the tests and threatened she was going to call the cops on me!!? Like for what? I just needed help with my bill!! I’m so shocked I went through this! I’m not a difficult person and overall understanding I just didn’t want to pay for a blood result that’s wasn’t spun and caused my blood cells to separate to long for quest to give a good result. It was a very important test!
I can’t believe I went through this! By far the worst experience in my life! Do NOT go here!!! I recommend this company fire these receptionist and get new ones. Clearly, after reading reviews I’m not the only one experiencing awful customer service. Please safe yourself the trouble and go anywhere else these people only care about money not people.
1 /5