Best 15 MD and Hospital near Santa Cruz, CA (Part 4)

Alicia Vega I had got testing done by this doctor, he sent me back to the original doctor that sent me to him. Did NOT have any respect for me when I was explaining my situation to him. He expected me to know the dates of my injuries when Ive been waiting to see him again for first time official appointment for THREE months. Charged me 50$ for a missed appointment even though I had not been told about the fee in advance. He canceled an appointment and when i finally get to sit down with this person hes basically pushing me out the door. Wouldnt let me speak to the receptionist to make another appointment (not that i would ever see this incompetent individual again) and all because he was offended when i said that I had heard all of the things he was saying to me already and basically told me theres nothing he can do and i left.

Torvald Tempestas Joydip Bhattacharya is extremely invalidating. One of his first statements upon reading my medical history was "You do not have hypermobility." This was my first meeting with him, and yes, an actual rheumatologist gave me the diagnosis of hypermobility. I was taken aback as to why he would choose to step outside of his field without prompting, but continued the session. He proceeded to run a janky POTS test, no tilt table, and no timer, just him speaking to me and taking my pulse at random intervals and in various positions. At the end of the session he asked me about the brace on my right ankle, apparently hadnt noticed the other three braces (one on each ankle, one on each wrist), and said; "did you injure yourself?" I answered with some irritation that the braces are a preventative measure for the HYPERMOBILITY, and proceeded to touch my elbows behind my back, bend over and place my hands flat on the floor (I can easily go further), and inform him my right leg can reach almost to the back of my head. Upon this, he exclaimed, "Oh, maybe you do have hypermobility." Yes. Thats why a QUALIFIED professional wrote the diagnosis. Completely unnecessary, unprofessional, invalidating, and wrong. Would not recommend to any other women.

Neil Happee Dr. Thaila Ramanujam is phenomenal doctor. She is a recognized leader in her field and has an exceptional ability to connect with patients in a way that elevates the level of care and treatment plans she creates, implements and closely monitors. Under her care you feel you have a doctor who is fully committed to understanding your diagnosis and adjusts as needed to your bodies unique responses to medications and combination therapies to ensure the optimal outcome is achieved. I have been treated by Dr. Ramanujam for 20 years and absolutely believe that my quality of life would not be what it is today without her.

Sophie Lafond Dr Ramanujam is one of the kindest and caring Rheumatologist I have seen. Where there is a problem she makes a plan and works at that until we reach the best possible outcome. She always has a smile and her clinic has such a positive attitude.

jocelyn sepeda I had an ultrasound done with results flagging abnormalities and urgent follow up I was told by her office that there were no abnormalities found so I didn’t schedule a follow up Dr Sarma should have called me or had her staff follow up with me to notify me. As my Doctor it is her irresponsibility to notify me.

Jesssica Rivera Super rude, very unprofessional.

Nick Llewellyn I had a new patient appointment scheduled with Patrick Cudahy. It took 6 weeks to get in to see him and then 10 days prior to the appointment, his office called to cancel. No explanation as to why and then the next available appointment was 7 weeks later via phone. Completely unacceptable! If you cancel an appointment, then make an effort to see someone in a timely manner and be transparent about the reasoning for canceling in the first place.

Charlie Elliott Dr. Cudahy is a phenomenal family physician. Multiple people within my family are patients of his and it’s always a great experience.

Nanci Ryker-Judd I recently started going to their facility in Ben Lomond & have had the best medical experience Ive had in a LONG time! Dr. Lovell was so thorough, empathetic & kind. I am so glad we have this office in San Lorenzo Valley now. It was severely needed.

bryan hackett If only the system allowed me to give them zero stars. We followed our kids doctor there when she left PAMF, and it has been by far the worst customer service experience Ive ever had in 50 years on this planet. What a terrible, terrible, terrible business model they have. You spend 45 minutes on hold to speak to someone who doesnt know what theyre talking about, gives you misinformation, mis-schedules, unschedules, reschedules and cancels appointments on their own whim. The absolute worst. Im done.

Jeromy & Wendy Collins I had an appointment set for 4-5 weeks out, the day before I was supposed to get off work early to go to my appointment , I received a call saying that the doctor was cancelling because he had a new appointment at the hospital. Fine, I understand, emergencies happen. But when I asked when I could get another appointment, the woman said 5 weeks out! I commented, so I go to the back of the line essentially? She quickly said, yes. I said no thank you. In my respectful opinion, this is a careless way of conducting business.

Sheila Borgman The one star is for Dr Seftel’s NURSE. She was incredibly rude and belittling. After waiting almost 20 minutes for the doctor, I told his nurse I had to leave because I had another appointment coming up. She looked at her watch and was not impressed by the amount of time I’d been waiting. Instead she said, “You should plan more time between appointments.” ????!! I had allotted a 1/2 hour to be at their office, and most of that was eaten up by sitting around. At the rate we were going I would have had a 5-minute appt, or no appt at all. His nurse continued to time-shame me as if I should know and accept that he always runs behind. She had the gall to say “if you don’t want to wait, schedule at 9am or 2pm.” I had scheduled at 9:15, and they were already behind. Bottom line: She made it sound like it was my fault that I couldn’t wait anymore, which is unbelievable! The front desk staff was lovely and apologetic. Dr. Seftel is pleasant and knowledgeable (but runs late). His nurse was awful to me, and I hope Dr. Seftel reads this because he should know.