The Best 12 MEDICAL SERVICES near Grass Valley, CA (Part 3)

Rudy Darling I have been going to them since Dr. Mallery sold his practice. I have had nothing but positive experiences with them.

Darlene Diotte They are good and caring people .

Tony C Bond They have always given me great service and considerstion.

Meredith Neville Excellent experience

Jessica Anne I have been a patient here for a few years, and the dentists there are absolutely fantastic! This is not a review that should reflect them, but rather the newer secretarial staff. When the office closed down at the beginning of the pandemic, I was told my appointments would have to be canceled but I would receive a call back as soon as they could reschedule. Well, come April 2021 I still had not received a call from them. I called to see what the issue was and the secretary I spoke with was incredibly rude, unhelpful, short, and unprofessional. Luckily with my new health care plan I can choose to go elsewhere and I will! This woman is not friendly and doest really seem to know what shes doing at all. Thats too bad bc the dental professionals there have been amazing.

Tristan Ive got some pretty amazing Drs shout out to Dr. LAURA LAUFEVERS AND ALYSE both of them listen to me and really care for my well being.. ive had different Drs and Ive never had doctors like these ladys I just wannna say thank you for listening to me. Because someone like me who has Fibromyalgia nobody understands or listens to you when you say youre in pain and hurting. They dont make me feel crazy. "Ive had Drs make me feel that way." I fell cared for and thats what all doctors should be like. If you need a family dr Laura is amazing. And if you need a. Therapist ALYSE is amazing. I feel like these 2 ladys are the only ones that have listened to me.

Laurie Watkins I had a fantastic experience here for my colonoscopy. Dr. F is a wonderful doctor who listened to my questions and answered them thoroughly and the entire process was very fast and easy. It happened to be my birthday that day, and when I was coming out of anesthesia in the recovery room, all the nurses stood in front of me and they sang Happy Birthday to me. Great doctor’s office. Highly recommend!

Hannah Grace Towards the end of August 2023, I had a colonoscopy with Sierra Endoscopy Center. I was terribly afraid, shaking, and crying when I arrived. I had never had an IV, never been knocked out, and certainly never had a colonoscopy. I had many fears. The nurses I met were absolutely amazing. They gave me warmed blankets and made me very comfortable while I waited. They talked to me and asked me things completely unrelated to the procedure to get my mind off of it. I am forever grateful for their care for a stranger like me. They explained everything they were doing so that I wouldnt be afraid of it, and let the doctor know I was anxious. Dr. Hill was also very kind and caring about my nervousness. They quickly got me sedated, and I woke up in my bed at home 5 hours later. I cannot testify what the colonoscopy was like because I never felt it, and really wasnt even there consciously. I am very grateful to the staff for making me comfortable and making the best out of a procedure that nobody really wants to do. I am glad I got it done with this staff. Thank you!!

Donovan Chilton Lois at security front door is very rude. Your in a position to deal with the public . Everyone that walks in that door doesnt know where to go or who to talk to your job to help the public navigate the hospital..The way you were snapping at people is absolutely uncalled for and unprofessional...

Ashelia Dotharl stuck on hold for 50 minutes for making an appointment with my primary care provider. this is unacceptable. as someone with autism and several health issues such as carpal tunnel this is an unneeded stress for me. they need to fix their system or theyll continue to lose patients

Julia Sugg It started with a different Dr. (2006) and three surgeries, first a colostomy, then a take down, then an insional repair.. I had developed many hernias in the stomach, adominal region by 2008, and they hurt. I went to see Dr. Maldonado, in 2014 and we decided to do a hernia repair, (that might turn into more if found ). and it did. 6 plus hours later, Im out and actually feel all in place, with little to no pain. And to this day I still feel in place (inside and out). His no nonsense manner, and down to earth attitude is wonderful to deal with, I understood everything that would take place during surgery and how long it would take to heal. I would truly recommend Dr. Maldonado to anyone who needs a surgeon, or even a Dr. 150% satisfied..

Susan Murphy I injured my leg a while ago and found some sore hard spots. Since I am a veterinarian, I was worried about thrombosis. I was able to get in to see Dr.Maldonado very quickly, but was told he really didnt have time to do an ultrasound that day. Once I was there, I explained I was leaving on for a rather lengthy airplane ride to see my son. He was sweet enough and concerned enough to go ahead and do the ultrasound that day. Fortunately they areas were just superficial thrombosis, so I could take my trip as planned. I was very pleased with his office staff and was extremely happy with him. We could use more doctors like Dr. Maldonado.

Aicha Alaoui Extremely rude lady at the optical department. Will make you wait over 6 weeks for glasses which is unheard off. Once glasses are ready they will make one single phone call and leave one single voice message. Will never try to contact you again or leave a text. If you complain because you never got there message they will tell you that they have hundreds of patients. Not one single word of apology. Will take my business elsewhere.

Raybies Flynn I had a great experience. I was scheduled for two appointments, back-to-back. The first one was for the eye exam. The second appointment was to get fitted for new frames. It was my first eye exam ever. Everything went smoothly. Expeditiously, even. I was promptly greeted by the friendly receptionist Jessica, and checked in. Everyone was kind and professional. I was able to try on an array of glasses to find the perfect fit for my face and taste. I will be getting a call in about six weeks, when my new frames come in.

Ashley Elizabeth Front desk has no clue what theyre doing. Some days they bill you and other times they wont with no rhyme or reason. Sometimes they double charge you months later because "they made a mistake" and need payment again. Theyre allowed to cancel your childs appointment day of, if you do though then you owe them a fee. Front desk is ridiculously rude and check ups arent done at your childs appt, Ive switched care and its much more thorough. The office and Dr rooms are also like 85 degrees, humid, and stuffy during Summer making wait time uncomfortable. 10/10 dont recommend

K R I’m surprised by the positive reviews since the yelp reviews appear to be in line with the service I experienced. This office was never able to get my prescriptions right even after two office visits. The nurse practitioner is terrible and does not follow through even though she assured me she would. Spent numerous hours trying to get my medication and this office wasn’t able to. The office manager in Grass Valley was worthless and unable to do anything. After hours of calls and running out of medication, I ended up calling my doctor who is out of the area and he sent it in same day. Thank you Stanford Medical.

Jan Spreier I love dr Nguyen, he is very caring and takes his time to explain things. I do not like seeing Linda, his P.A. She is abrupt and does not appear to be confident. My lower rating is because of her.

Michelle Litton Ogaidi Dr. Nguyen was attentive at first. I appreciate his philosophy. But don’t bother trying to talk to a doctor on call. If it happens to be him and “too early” in his opinion he will make it clear you are inconveniencing him. He made me feel horrible when I was truly concerned about a health situation - I simply called the exchange and they paged him. I was under the impression a doctor on call was available for that sort of thing. He said what I thought was happening couldn’t possibly be happening (which it was confirmed by another physician). He wished me luck with my issue and hung up. I never returned, never received a follow up inquiry or apology. I would never return to a doctor who made me feel that way.

Loni Leitaker Please be aware - this is important information to know before sending anyone here or to another affiliated clinic. This company owns the Loomis medical clinic which is performing insurance fraud. My family member received a bill for completely random things that were NEVER performed during his visit and was submitted to insurance. We called this office and it wasnt a mistake on their part due to the doctor at Loomis medical. The one positive thing I can say about the Grass Valley Extended Care - the office staff is extremely helpful and are going to reverse the filings to insurance. I would highly recommend looking into this before sending your loved ones here!!

JoAnn MAson I have been a patient of Dr Gill for 20 years and as a RN retired I hold my physicians to a high standard. Dr. Gill is compassionate, a good listener and he keeps up to date! I have always received care in a timely fashion and am confident in the quality of care Dr. Gill delivers.

Gary Swenor Todd Bouchier was my physician from 2007 to 2019. I moved to Austin Texas temporarily and returned home just weeks ago. I stopped into his office just to say hello and was told that he was too busy to see me. Really? I understand that he is not accepting new patients. Nevertheless, I expected to be treated with far more respect. Best of luck, doctor. I mean that sincerely.

Patrick E Greedy! Not to mention the bumbling mistakes, be aware of hidden expenses. During my annual, no-cost wellness exam, I asked for a prescription refill that was originally filled by a different doctor from another practice. No problem, the Rx was written and I happily picked up the prescription from my local pharmacy hours later. Approximately 3 months later I received a bill for $118 for an outpatient visit for the very same date I was seen for the wellness exam. When I called in questioning this charge, I was told that because I asked to refill a prescription that was filled by another doctor, they had to charge me for this part of the exam by billing it as an "outpatient visit" - as if I had walked out of the office and walked back in for a new visit. Do you think it could have been mentioned that this service was not part of the wellness exam? One would think so, but never was it mentioned during the exam that to write the prescription for this drug would result in an out-of-pocket charge of $118.00. ARE YOU KIDDING ME?!!! Its like asking the waiter or waitress if I can add an upgrade to my meal and getting charged for writing the add-on to the meal ticket. Absurd. The office person coldly said that I should deal with my insurance about this. Its not about the insurance, its about your GREED Bouchier-Pritchett Family Medicine! In the end YOU lose. My money will now be going to a different practice that has some moral integrity, and I hope others reading this review will move along as well.

Robb Cadzow I am not sure what happened to Dr. Frosts office but for over a month now I have been attempting to see any of their doctors to no avail! Once again today they cancelled my appointment and told me to just go to the ER (which costs a fortune!). I wish I could give them zero stars, this is criminal. and I am struggling to get treatment. What good is insurance if your primary care physician can never see you!

Armando Walderrama Receptionist is absolutely rude, she has yelled and been aggressive with me just for calling in. She has cursed very unprofessional., just an absolute mess here.